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Lithia Toyota of Springfield

Springfield, OR

4.9
1,750 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,750 reviews

December 22, 2023

A little disorganized in getting me in . Had one of the bays closed. When they finally opened it, they let a customer in that had been waiting less time than me. If you don't mind a long wai More

by harpjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Dec 26, 2023 -

Lithia Toyota of Springfield responded

Hello, I'm sorry to read about the wait time you recently experienced. We aim for efficiency and fairness in our service, so it's disappointing that we didn't meet those expectations during your visit. We hope to have the opportunityt to improve things moving forward. Please feel free to reach out at any time. Thank you, Ken Anderson - Service Manager - 541-736-3229

December 16, 2023

Friendly, helpful, patient and attentive—that sums up my experience with the staff at Lithia Toyota of Springfield. Will & Michael were easy to work with, and answered all my inquiries. More

by RBK
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer, Will Folimann
Dec 18, 2023 -

Lithia Toyota of Springfield responded

We're delighted to know that our team at Lithia Toyota of Springfield was able to provide you with a friendly and attentive service. We'll pass on your kind words to Will & Michael, they will be pleased! Thank you for sharing your experience.

December 14, 2023

I was there about 45 minutes which was good. I appreciate that they still use authentic Toyota Synthetic Motor Oil which is made by Mobil One to Toyota's superior specifications and contain Toyo More

by ejscheidl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Dec 14, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for the 5-stars! We're glad to know you appreciate our commitment to using authentic Toyota Synthetic Motor Oil at Lithia Toyota of Springfield. Your satisfaction is important to us, and we are happy that your visit was efficient!

December 11, 2023

We arrived at Lithia Toyota of Springfield on Friday evening. Our salesman had to leave but he introduced us to another really nice gentleman who works there. His name was RODNEY Kellum. He took over th More

by jillmrichards1961
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Dec 11, 2023 -

Lithia Toyota of Springfield responded

Hi Jill! We're thrilled to know that Rodney went above and beyond to assist you at Lithia Toyota of Springfield. It's wonderful hearing how pleased you are with your new Toyota Corolla Hybrid sedan! We appreciate the kind words and look forward to serving you in the future.

December 06, 2023

Their Customer Service is the best! They have provided excellent care of my 2012 Camry More

by noraledoux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Dec 07, 2023 -

Lithia Toyota of Springfield responded

Hi Nora, Thank you for the kind review and shout out to our Lithia Toyota of Springfield Service Team for the excellent level of customer service. We're pleased to keep your 2012 Toyota Camry running smoothly! We look forward to working with you again in the future.

December 05, 2023

Very professional atmosphere, comfortable environment and helpful staff. Work completed was Top Notch! I would definitely recommend this repair facility. More

by Dollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Mike Ortiz, Stephanie Cantrell
Dec 05, 2023 -

Lithia Toyota of Springfield responded

We're delighted to know you had a top-notch experience at Lithia Toyota of Springfield! Thanks for recommending us and we look forward to serving your future repair needs.

November 28, 2023

Had a great experience working with Oliver on the purchase of a new Toyota Highlander. Oliver was timely with all communications and made process very smooth. Thanks! More

by Jason B
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Oliver Peck
Nov 29, 2023 -

Lithia Toyota of Springfield responded

Hey Jason, Congratulations on your purchase! We're utterly delighted to know that Oliver and our team at Lithia Toyota of Springfield provided a smooth purchase experience for your new Highlander. Thanks for the positive feedback!

November 26, 2023

The staff were professional, friendly, and polite. The technician was fast, efficient and kept me informed about what he was doing. More

by Lisalcunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Borquist 5 stars
Nov 27, 2023 -

Lithia Toyota of Springfield responded

Hello, We're glad to know you had a positive experience with our team at Lithia Toyota of Springfield! We strive for efficiency and clear communication. Thanks for your review, we appreciate it!

November 22, 2023

The Techs have all been friendly and more importantly have done a good job. I have no complaints. Thanks for the service. More

by adiess123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.leanna
Nov 22, 2023 -

Lithia Toyota of Springfield responded

We're glad to know our techs at Lithia Toyota of Springfield have been friendly and effective in their work. Thanks for the positive feedback. Should you need anything else, please let us know.

Nov 22, 2023 -

Lithia Toyota of Springfield responded

We're glad to know our techs at Lithia Toyota of Springfield have been friendly and effective in their work. Thanks for the positive feedback. Should you need anything else, please let us know.

November 21, 2023

So much fun Just ask Presley and Kelly! It was so so fun dealing with those two. And Jason is the man for tech questions More

by yama-mama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly …. Head sales , Robert Dietrich, Steven Presley, Jason Roebuck
Nov 21, 2023 -

Lithia Toyota of Springfield responded

We're delighted to know you had a fun experience with Presley, Kelly and Jason at Lithia Toyota of Springfield! Thanks for the shout-out. We'll be here if you have any more tech questions in the future!

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