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Lithia Toyota of Springfield

Springfield, OR

4.9
1,750 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,750 reviews

November 20, 2023

Oil change special! 3:15 pm. Drove right into bay and got out in fifteen minutes. More

by bobclaylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Nov 21, 2023 -

Lithia Toyota of Springfield responded

Hi Bob! Thank you for coming to see our Service Team for your oil change! It was a pleasure providing you with 5-star efficient service. See you next time at Lithia Toyota of Springfield!

November 20, 2023

Easy process and transaction, a lot of communication before stepping into dealership which made things go a lot quicker. More

by ryman542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Christopher Vann
Nov 20, 2023 -

Lithia Toyota of Springfield responded

Hi Ry, We're glad to know that our team at Lithia Toyota of Springfield made your car buying process quick and easy with efficient communication. Congrats on your new ride! Thanks for the positive feedback and stop by and say hello in the future!

November 20, 2023

Very Professional and Courteous. I always like brining my Tacoma in to this Service location. More

by mlm37126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Nov 20, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for trusting our team when it comes to your Tacoma's maintenance and service needs. We're pleased to have had the opportunity to provide you with professional and courteous service at Lithia Toyota of Springfield. See you next time!

November 19, 2023

We had first-rate service from Keith Moreck and Rod Kellam in purchasing our new 2024 Corolla-Hybrid. Toyota Corporations delivery service did not make this an easy purchase, but Keith and Rod worked More

by ftsobol38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Mark Aggson, Rodney Kellum
Nov 20, 2023 -

Lithia Toyota of Springfield responded

Hello, We're delighted to know that Keith, Rod and Mark went above and beyond to ensure a smooth purchase process for your new 2024 Corolla-Hybrid at Lithia Toyota of Springfield. We appreciate the patience you showed during the delivery delays. It's great hearing about how our team guided you through all complexities involved in purchasing and setting up your vehicle - we'll make sure they get this feedback! Thanks for sticking with us over four vehicles now!

Nov 20, 2023 -

ftsobol38 responded

It is easy to write positive reviews when I received such first-rate service from Toyota staff at Lithia of Springfield, OR. Frank in Eugene, OR

Nov 21, 2023 -

Lithia Toyota of Springfield responded

Thank you so much, Frank and we look forward to working with you again in the future!

November 17, 2023

The service is always great. They always take great care of me quick and easy. More

by cloock22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 17, 2023 -

Lithia Toyota of Springfield responded

Hello, Our team at Lithia Toyota of Springfield is delighted to hear your service experience with us continues to be great. We enjoy taking great care of your automotive needs and look forward to seeing you again in the future!

November 14, 2023

Very perfessional,efficient,friendly and nice. My husband needed a ride home so they got him a lift ride home. More

by janetkmacdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir
Nov 14, 2023 -

Lithia Toyota of Springfield responded

Janet, We're delighted to take care of your families automotive service. Further, we will continue to provide efficient and friendly service for you and your husband. We hope he enjoyed his lift ride home and thank you for choosing to work with us at Lithia Toyota of Springfield!

November 11, 2023

Manny was my technician for my oil change. He was very polite and thorough. He recommended a new battery. I will look into this. More

by lelaine_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 13, 2023 -

Lithia Toyota of Springfield responded

Hi Lelaine, Our team is happy to know Manny provided you with a thorough and polite service experience at Lithia Toyota of Springfield. We appreciate your feedback and look forward to assisting you further in the future!

November 08, 2023

I felt like my service needs were important to the people I interacted with. They took care of the mouse nest in my cabin filter and advised me that the brakes would need work in the very near future, the p More

by 67shelbynut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Nov 09, 2023 -

Lithia Toyota of Springfield responded

Hey Shelby! We're pleased to learn about your recent genuine and helpful service visit with Stephanie and the rest of our team. We enjoyed taking care of your Sienna's maintenance and service needs at Lithia Toyota of Springfield. See you next time!

November 08, 2023

The technicians were fast and friendly. This was the easiest experience with my oil change package I’ve had yet. It beats Grants Pass out of water compared to my previous experiences there. More

by kenny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Glass
Nov 09, 2023 -

Lithia Toyota of Springfield responded

Hi Kenny! We appreciate the opportunity to earn your business with fast and friendly service. Come see us again down the road at Lithia Toyota of Springfield for your service needs!

November 06, 2023

Mike was amazing and incredibly helpful. He went the extra mile and did his best to resolve the issue. I really appreciated the effort and everything he did to help. More

by aaronlsmith
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Nov 07, 2023 -

Lithia Toyota of Springfield responded

Hey Aaron! Thank you for sharing your recent experience. It's great to know that Mike was able to assist you with 5-star customer service at Lithia Toyota of Springfield. We always aim for our team members to go the extra mile! Thanks for your review.

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