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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

February 19, 2023

Excellent service at this location. Everyone is very friendly and knowledgeable. It v is usually a very quick visit time when I get my oil changed. I also real like the fact that they l More

by SirVictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Stephanie Cantrell
Feb 20, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for coming to see us! We are happy to see that you found the Lithia Toyota of Springfield team helpful and knowledgeable. Please reach out if you need anything else down the road.

February 18, 2023

We have used this dealership for almost 19 years and have always been treated fairly. More

by Fbeymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Feb 20, 2023 -

Lithia Toyota of Springfield responded

Hello, thank you for choosing Lithia Toyota of Springfield. We have truly appreciated your support over the years. Should you need anything else, please let us know.

February 15, 2023

The service we received when we purchased our vehicle was superb. So far, the service department had been okay to deal with. The express lube was not very express. More

by Buzzybear78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Danielle Bromley
Feb 17, 2023 -

Lithia Toyota of Springfield responded

Hello, thank you for reaching out and expressing your concerns. We are happy to know that you enjoyed the sales experience provided by our team. We stive to provide excellent customer service in all departments. I would appreciate the opportunity to speak with you directly if there is anything that we may do to improve your experience. Please give me a call at your convenience. 541-736-3228 Greg Ziolkowski General Service Manager

February 15, 2023

Super service gets you in and out very fast very Very friendly people Let’s you know what is going on More

by Merryetta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narayan Prasad, Stephen Bennett, Lyle Hubbard, Stephanie Cantrell, Rafe Haden
Feb 15, 2023 -

Lithia Toyota of Springfield responded

Hello! Thank you for taking the time to review our dealership. We truly appreciate your support. Should you need anything else, please reach out to the Lithia Toyota of Springfield team.

February 13, 2023

Very helpful and knowledgeable group of people. Good communication, we always knew where things were in the process - we leased a car from out of state, so a few more hurdles to jump. They handled More

by Randy and Yvonne Green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Stephen Bennett, Rodney Kellum
Feb 14, 2023 -

Lithia Toyota of Springfield responded

Thank you for the review, Randy and Yvonne! We truly appreciate your support. It was a pleasure assisting you. Should you need anything else, please let us know. Enjoy your new car!

February 11, 2023

Great service department and leadership. Ken Anderson is very professional and helpful. My Tundra is well cared for More

by richardnlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Feb 13, 2023 -

Lithia Toyota of Springfield responded

Thank you for the review! It was a pleasure assisting you and your Tundra. Have a great day.

February 11, 2023

The service department is always friendly and very quick with getting our service done whenever we come in. Thank you! More

by eckstine_fam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz, Stephanie Cantrell
Feb 13, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for choosing Lithia Toyota of Springfield. We truly appreciate your support. Come see us again soon!

February 09, 2023

This is thethird text if gotten about service i have not gotten. Perhaps somone is using my services. I do like the service i get, but i havent been there for a couple months. More

by Tooy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Feb 09, 2023 -

Lithia Toyota of Springfield responded

Thank you for for reaching out. If you need anything else, or to be taken off communications, please let us know.

February 07, 2023

I love taking my 2019 Toyota Highlander Hybrid to this dealership! Their customer service is top notch. I don’t need to go often, but when I do I’m always treated like royalty. From the purchase of this More

by Mimi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Feb 08, 2023 -

Lithia Toyota of Springfield responded

Mimi, thank you for leaving us with your review! It is always a pleasure to assist you and your Highlander. Should you ever need anything, please reach out to the Lithia Toyota of Springfield team. Have a great day!

February 07, 2023

We recommend you to everyone we know is looking for a car. You all are great. More

by Rob Halford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Feb 08, 2023 -

Lithia Toyota of Springfield responded

Rob, thank you for recommending the team at Lithia Toyota of Springfield! We truly appreciate your support. Should you need anything else, please let us know.

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