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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,631 Reviews
Call Dealership (541) 225-5452
View Awards

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

December 19, 2022

I had a great experience at Lithia. I told them my wish list of features I wanted in my vehicle and the first car Will suggested was perfect! Will, Jason, and Tony got me a better rate More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Folimann, Jason Roebuck
Report | Print
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Hi Jennifer, thank you for coming to our team at Lithia Toyota of Springfield. We are pleased to know you had a great experience and look forward to assisting you with any future automotive needs.

December 18, 2022

Car was much higher than advertised and expected interest rate available also was higher, but I signed paperwork anyway. I also don’t feel I got a fair price on my trade in. They should make out we More

by donitasmock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson
Report | Print
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Hello, I'm sorry to see you feel this way in regards to your pricing and trade-in. I can assure you our team strives to provide customers with the best deal possible. While we are happy to know you feel your visit went well overall, we hope you reach out should you have any further questions.

December 18, 2022

Extremely helpful Enjoyable to work with Knowledgeable Caring, just plain Friendly Quick to get you in and out with out rushing the job More

by carrieoberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Report | Print
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Hello, our team is happy to have ensured your visit was timely and the work performed was quality. We'd like to thank you for sharing this kind feedback and hope to have the opportunity to work with you again in the future.

December 18, 2022

Great service and parts department very polite and profesional the entire staff. ( need a coffee pot over there ) More

by Witkome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Thank you fo choosing our team at Lithia Toyota of Springfield to assist with your parts and service needs. We look forward to having you back for any future needs.

December 16, 2022

I love your service department they are so good to me. They go the extra mile. More

by gezerplzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Thank you for this kind review. Our service team is happy to go the extra mile to ensure your experience goes smoothly. Until your next visit, drive safe!

December 16, 2022

Welcoming dealership, my salesperson Michael LeCuyer was helpful and responsive. Honest and not at all pushy. Smooth sale and I am glad with my purchase. More

by olivedelsolmusic
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Michael Lecuyer
Report | Print
Dec 16, 2022 -

Lithia Toyota of Springfield responded

Hello, Thank you for sharing your 5-star review with us! We are thrilled to know that Michael was helpful during your visit. Our team values transparency and believe it is at the core of what we do! Thank you again and we hope you have a great weekend.

December 15, 2022

Love the service department, I can drive up for an oil change. I don’t need leave my vehicle or schedule and oil change. When I purchased my vehicle it went smoothly. Toyota vehicles are a good product More

by M.hogansen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Mike, I don’t have the receipt in front of me, Mike Ortiz
Report | Print
Dec 15, 2022 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with both our sales and service departments. It is a pleasure to know you continue to enjoy your vehicles regular maintenance. Until your next visit, we wish you happy holidays!

December 15, 2022

The staff was fast and efficient. I liked that my wheels were rotated. I was well cared for and it makes me feel safe. More

by Lkholter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Dec 16, 2022 -

Lithia Toyota of Springfield responded

Hi there, We appreciate you taking the time to rate your experience at Lithia Toyota of Springfield. We are honored to be a part of making you feel safe on the road! Please reach out if there is anything else we can do for you. Have a wonderful weekend!

December 14, 2022

Amazing customer service (Ken Anderson). Always so helpful and friendly. Everyone greets you with a smile. More

by Layddi4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Dec 14, 2022 -

Lithia Toyota of Springfield responded

Hi! Thank you for taking the time to share your experience with us. We are pleased to hear that Ken was so helpful and our team was so friendly! We look forward to seeing you soon!

December 14, 2022

Staff is friendly and knowledgeable Service center is clean. No long waits. I will be back More

by sandi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Dec 15, 2022 -

Lithia Toyota of Springfield responded

Hi Sandi, thank you for this kind feedback. Our team enjoyed having you at Lithia Toyota of Springfield and we hope to work with you again in the future.

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