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Lithia Toyota of Springfield

Springfield, OR

4.8
1,656 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,656 reviews

December 22, 2022

In the years I’ve brought my vehicles there, the service department at Lithia Toyota has always been top notch in both their diagnostics and repairs. Beyond that, they’ve always been trustworthy and fair. More

by justind23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Dec 23, 2022 -

Lithia Toyota of Springfield responded

Thanks for the review! We appreciate your continued support of our dealership and the Toyota brand!

December 21, 2022

They were friendly and the service was prompt. They took excellent care of our car and fixed it promptly. More

by Green goddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Dec 23, 2022 -

Lithia Toyota of Springfield responded

Thanks for the review! It is great to see that you enjoyed prompt and efficient service!

December 20, 2022

Great service! I recommend all my friends and family to come here. The workers are friendly More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Michaelq Hawkins, Saryl Hoover, Rafe Haden, Adam Cisneros
Dec 20, 2022 -

Lithia Toyota of Springfield responded

Thank you for coming to see us! It is great to see that you found our staff friendly. We appreciate your recommendation.

December 20, 2022

Experience was great. No pressure. We test drove the cars we wanted. We bought the car we wanted. Easy financing. Staff were super friendly and laid-back. Thank you! More

by Jessy-Frieze
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler , Robert Dietrich, Mark Aggson
Dec 23, 2022 -

Lithia Toyota of Springfield responded

Thanks for the review! We are happy to see that you enjoyed a painless car buying experience.

December 19, 2022

Easy people to work with. It didn’t hurt even a little bit. I’ll buy from them again. More

by Lyonf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer
Dec 20, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to leave us a review! We are happy to see that you found our staff easy to work with. We look forward to working with you again in the future.

December 19, 2022

I had a great experience at Lithia. I told them my wish list of features I wanted in my vehicle and the first car Will suggested was perfect! Will, Jason, and Tony got me a better rate More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Folimann, Jason Roebuck
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Hi Jennifer, thank you for coming to our team at Lithia Toyota of Springfield. We are pleased to know you had a great experience and look forward to assisting you with any future automotive needs.

December 18, 2022

Car was much higher than advertised and expected interest rate available also was higher, but I signed paperwork anyway. I also don’t feel I got a fair price on my trade in. They should make out we More

by donitasmock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Hello, I'm sorry to see you feel this way in regards to your pricing and trade-in. I can assure you our team strives to provide customers with the best deal possible. While we are happy to know you feel your visit went well overall, we hope you reach out should you have any further questions.

December 18, 2022

Extremely helpful Enjoyable to work with Knowledgeable Caring, just plain Friendly Quick to get you in and out with out rushing the job More

by carrieoberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Hello, our team is happy to have ensured your visit was timely and the work performed was quality. We'd like to thank you for sharing this kind feedback and hope to have the opportunity to work with you again in the future.

December 18, 2022

Great service and parts department very polite and profesional the entire staff. ( need a coffee pot over there ) More

by Witkome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Dec 19, 2022 -

Lithia Toyota of Springfield responded

Thank you fo choosing our team at Lithia Toyota of Springfield to assist with your parts and service needs. We look forward to having you back for any future needs.

December 16, 2022

Welcoming dealership, my salesperson Michael LeCuyer was helpful and responsive. Honest and not at all pushy. Smooth sale and I am glad with my purchase. More

by olivedelsolmusic
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Michael Lecuyer
Dec 16, 2022 -

Lithia Toyota of Springfield responded

Hello, Thank you for sharing your 5-star review with us! We are thrilled to know that Michael was helpful during your visit. Our team values transparency and believe it is at the core of what we do! Thank you again and we hope you have a great weekend.

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