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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

November 25, 2022

I had a good experience with Lithia Toyota in Springfield. The salesman and finance manager treated me good. More

by matthew.ezell74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Will Folimann
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Matthew, thank you for choosing to work with the Lithia Toyota of Springfield team. Providing you with great customer service was our pleasure. If there is anything we can do to help in the future, don't hesitate to reach out.

November 25, 2022

Very Quick service. High priced ($85) for 5 minute oil change. A little confusing on where to bring vehicle. More

by m.a.manera.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this honest feedback. I can assure you our team strives to provide both quality and timely maintenance. In the future, we encourage you to view our website for service specials before your arrival and let us know if you have any questions in regards to pricing.

November 23, 2022

Ken in service always takes great care of my problems with my autos. This time it was my Z. It’s driving really well. Thanks Ken More

by Carolokgolf80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Thank you for continuing to bring your vehicles to Ken and team here at Lithia Toyota of Springfield. We are happy to help you care for your cars, and look forward to assisting you further in the future.

November 23, 2022

They were a pleasure to work with and had my vehicle done in a timely manner. More

by Oneangelplus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 23, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this short and sweet review. The Lithia Toyota of Springfield team is happy to have helped get you and your vehicle back on the road in a timely manner. Have a happy Thanksgiving!

November 23, 2022

My experience with Lithia Toyota was smooth and stress-free. After years in a Subaru, the jump to a Toyota RAV4 Hybrid was a (well-researched) leap of faith, I am loving every mile in our new vehic More

by Stephanie G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Stephanie, congratulations on your new vehicle! Our team is happy to have helped make this process as smooth as possible. We hope to have you back at Lithia Toyota of Springfield for any future needs.

November 23, 2022

Ron helped us every step of the way. He made our buying experience joyful and easy. Thank you Ron and Lithia Toyota of Springfield! I’m excited to buy my next Rav 4 Hybrid from you soon. More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Ronald Corbett, Greg Ziolkowski, Christopher Vann, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Tara, thank you for this great review. Our team will be ready to help with your RAV4 purchase whenever you are.

November 22, 2022

Service department is willing to help and really tries to do their best for the customer. I have been here a couple times and always feel like I am getting honest and friendly service. More

by mjazd10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Nov 23, 2022 -

Lithia Toyota of Springfield responded

Thank you for these kind remarks! We truly do try to provide each of our customers with honest and helpful service. We hope you will consider returning to Lithia Toyota of Springfield for all your future automotive needs.

November 22, 2022

The purchase of my new Tacoma went fairly smoothly. We did spend better part of a Saturday in the dealership dealing with paperwork but that's been my experience for all cars I've purchased. Quirky t More

by houseoftrow
Recommend Dealer
Yes
Employees Worked With
Jason Roebuck
Nov 23, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this honest feedback. We apologize again for the delay of the transport truck and are happy to have delivered your vehicle to you upon its arrival. Overall, we are happy to know you are satisfied with your purchase and look forward to having you back for regular maintenance.

November 20, 2022

Always fast service and everyone is always so kind. Im from Florence and was on a time limit last time, and they made sure I was done with enough time to get to my next appointment. Much appreciated. More

by gator198374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not know names. I always see the same 2 gentlemen, they seem to always be there.
Nov 21, 2022 -

Lithia Toyota of Springfield responded

Thank you for making the trip over from the coast. We are happy to have been kind, timely and thorough! Should any future automotive service needs arise, please keep Lithia Toyota of Springfield in mind.

November 20, 2022

Speedy, complete, and thorough service once through the waiting line. Purchased 3 new Toyotas over the past 15 years. Always bring my Toyotas here for service. More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Nov 21, 2022 -

Lithia Toyota of Springfield responded

Thank you for your loyalty to both our sales and service teams. Having you at Lithia Toyota of Springfield in our pleasure, and we look forward to your next sales or service visit.

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