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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

November 13, 2022

Our buying experience with Presley and Mark was great. They we a pleasure to work with..honest, knowledgeable and helpful. We’ll see you, again, in 14 years! Thank You! More

by RCB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Steven Presley
Nov 14, 2022 -

Lithia Toyota of Springfield responded

Thank you for shopping for your new vehicle here at Lithia Toyota of Springfield. We will be sure to share your kind feedback with Presley and Mark. Until your next visit, drive safe!

November 13, 2022

Every time I go to get my car serviced the staff is very nice and gets me in right away. I appreciate how quick they are and that they always help me reset the oil setting! More

by Sheryljeanwilkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Adam Cisneros
Nov 13, 2022 -

Sheryljeanwilkinson responded

I'm very happy with Lithia Toyota in all respects.

Nov 13, 2022 -

Sheryljeanwilkinson responded

The salesmen are great and the service department is terrific.

November 11, 2022

We have always gotten great service every time when we come in for an oil change. Everyone is very nice and answers all our questions. : ) More

by Joey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 11, 2022 -

Lithia Toyota of Springfield responded

Hi Joey, thank you for continuing to choose Lithia Toyota of Springfield for your vehicles service. Your business is greatly appreciated, and we look forward to working with you again in the future.

November 11, 2022

The team was kind, not pushy and showed me everything I wanted to see. Quick and professional purchase. More

by amber.everly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Ronald Corbett, Sam Jones, Hamad Al-Meliky, Rodney Kellum, Michael Lecuyer, Luis Cruz, Will Folimann, Danielle Bromley, Blake Bleisch
Nov 11, 2022 -

Lithia Toyota of Springfield responded

Hi Amber, congratulations on your new car. Our team is happy to have provided an enjoyable and pressure free buying experience. Please don't hesitate to reach out to the Lithia Toyota of Springfield team for any future automotive needs.

November 11, 2022

Mike Ortiz was great had some brake issues turned out brakes just needed adjustment was charged a fair price issue resolved More

by dwh628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Nov 14, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for trusting our team to resolve the issue you had been experiencing with your vehicles brakes. We are happy to have gotten you back on the road with minimal repairs. Until your next visit, enjoy the road ahead.

November 09, 2022

Always offers fair prices, committed staff and quality work done in a timely manner. Great place! More

by Billywink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 10, 2022 -

Lithia Toyota of Springfield responded

Hi Billy, we are happy to provide fair prices, timely work and committed service reps! Thank you for choosing Lithia Toyota of Springfield.

November 09, 2022

Great service, drop in oil change and standard service checks. In and out, no problems. Glad I bought the lifetime oil changes! Probably moving out of the Eugene/Springfield area, but will be close eno More

by williams3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir Marquez
Nov 10, 2022 -

Lithia Toyota of Springfield responded

Hey William, thank you for the kind feedback. We are glad to hear you will still be close enough to return to our team for service. We truly enjoy having you as a customer here at Lithia Toyota of Springfield.

November 08, 2022

This was a very quick and easy transaction and was easier than I thought it would be. The staff was pleasant and friendly. Would return, but this is the one new vehicle I'm ever going to buy. More

by axlingeric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Bromley
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield for your final vehicle purchase! While we understand you love this vehicle enough to keep it for the long-haul, we hope you will consider returning should any future automotive needs arise. Safe travels!

November 08, 2022

We bought our RAV 4 Hybrid at Lithia in Springfield, and that's where we're taking it for service. Very professional, great customer service.. More

by mezzoswede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Borquist, Service Dept
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Thank you for trusting our team with your RAV4's service. We are happy to have provided great, professional care. Until your next service, drive safe.

November 07, 2022

Good service and reasonably priced. There was some info on the printout that I wish a service person would have explained to me about my tires. More

by sjafitness55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get the persons’ name
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this honest feedback. I'm sorry to know you have continued questions following your tire upgrade. If you feel we can help further, don't hesitate to give our service team a call!

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