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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,656 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,656 reviews

November 27, 2022

Friendly and knowledgeable sales people, and good selection of certified used vehicles. We went to several dealerships and liked this one best. More

by janmailbox29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Presley, Ken Anderson
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Thank you for stopping in to take a look at our inventory. We are happy to know you liked what we had to offer and hope to have you back at Lithia Toyota of Springfield in the future.

November 26, 2022

Had to have two window motors replaced. Rather than troubleshoot what would cause two motors to go out simultaneously, the “mechanics” chose the “remove and replace” method which requires n More

by Rmikelevy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hello, I regret to see the feedback you have shared here and would like to assure you this is not an accurate assessment of our team. When you have a moment, I would be happy to address the concerns you have shared here in hopes of gaining your full confidence. 541-736-3228 Greg Ziolkowski General Service Manager

November 26, 2022

Great customer service experience throughout the whole process. Everyone was very personable. Answered all our questions. More

by Andrewwahl821
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Will Folimann
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Andrew, thank you for visiting our team at Lithia Toyota of Springfield. We are happy to have offered informative and personable service. Until your next visit, drive safe!

November 26, 2022

Very nice and caring people who fixed my truck extremely fast and treated me very well I would highly recommend them and am gonna be a Toyota customer for a long time. More

by alexkstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Alex, thank you for your willingness to recommend our team at Lithia Toyota of Springfield. Providing timely and quality service is always our pleasure! We look forward to assisting you with any future needs.

November 25, 2022

I had a good experience with Lithia Toyota in Springfield. The salesman and finance manager treated me good. More

by matthew.ezell74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Will Folimann
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Matthew, thank you for choosing to work with the Lithia Toyota of Springfield team. Providing you with great customer service was our pleasure. If there is anything we can do to help in the future, don't hesitate to reach out.

November 25, 2022

Very Quick service. High priced ($85) for 5 minute oil change. A little confusing on where to bring vehicle. More

by m.a.manera.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this honest feedback. I can assure you our team strives to provide both quality and timely maintenance. In the future, we encourage you to view our website for service specials before your arrival and let us know if you have any questions in regards to pricing.

November 25, 2022

I’ve been coming here for years and love that I keep seeing the same technicians. More

by BeckieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Beckie, thank you for continuing to choose our service team! If is a pleasure to know you always see familiar faces. We look forward to continuing to assist with your automotive needs for years to come.

November 23, 2022

My experience with Lithia Toyota was smooth and stress-free. After years in a Subaru, the jump to a Toyota RAV4 Hybrid was a (well-researched) leap of faith, I am loving every mile in our new vehic More

by Stephanie G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Hi Stephanie, congratulations on your new vehicle! Our team is happy to have helped make this process as smooth as possible. We hope to have you back at Lithia Toyota of Springfield for any future needs.

November 23, 2022

They were a pleasure to work with and had my vehicle done in a timely manner. More

by Oneangelplus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Nov 23, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this short and sweet review. The Lithia Toyota of Springfield team is happy to have helped get you and your vehicle back on the road in a timely manner. Have a happy Thanksgiving!

November 23, 2022

Ken in service always takes great care of my problems with my autos. This time it was my Z. It’s driving really well. Thanks Ken More

by Carolokgolf80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Report | Print
Nov 28, 2022 -

Lithia Toyota of Springfield responded

Thank you for continuing to bring your vehicles to Ken and team here at Lithia Toyota of Springfield. We are happy to help you care for your cars, and look forward to assisting you further in the future.

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