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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

October 27, 2022

This has been one of the easiest car buying experiences we have ever had. Keith was great to work with. Very helpfull even got car ready for us on short notice More

by Cmsumrs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Keith Moreck
Oct 28, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to leave us this positive feedback regarding your car buying experience! Our team strives to make car buying as easy as possible and Keith will be pleased to hear that his efforts have been recognized. We wish you safe travels in your new car!

October 26, 2022

I have always found Lithia Toyota's service to be professional, courteous and convenient. I have also been impressed with the neatness, cleanliness and well thought out arrangements in the drive in More

by oregonpoppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service techs in drive-in service area (oil/filter change+checkup)
Oct 26, 2022 -

Lithia Toyota of Springfield responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We do our very best to make sure our store is always in pristine condition. We look forward to the next time we’re able to serve you again. Have a wonderful day!

October 24, 2022

I don't have 15 words for my review, my service is always good at lithia More

by Guthrielee46
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Oct 24, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to review your experience! Our team at Lithia Toyota of Springfield looks forward to welcoming you back again for another stellar service visit!

October 23, 2022

I called ahead to make sure there were windshield wipers and cabin air filter for my 2019 Toyota Highlander Hybrid. The pit crew was courteous, efficient, and thorough. The key fob battery was low but didn’ More

by Mimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Glass, Stephanie Cantrell
Oct 24, 2022 -

Lithia Toyota of Springfield responded

Hi Mimi! Your review truly brightened our day! It is always our goal to provide unbeatable service you can't find anywhere else. Thank you for sharing your experience with your loved ones...we hope we can serve them in the future as well!

October 23, 2022

We had a great experience buying our second new Toyota from Hamad in 6 months. Only negative is having to pay over msrp. I feel like market adjustments are pretty shady but I guess it is what it is. More

by Justinroper24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky, Mike Ortiz
Oct 24, 2022 -

Lithia Toyota of Springfield responded

Hi Justin, We are pleased to know that you had a positive purchasing experience with Hamad and hope you are loving your new Toyota. Our pricing is reflective of the current market and we would be more than willing to go over any questions you have relating to that. Your feedback and opinions matters the most to us! Thank you again.

October 23, 2022

I like the non-scheduled oil changes. Plenty of workers getting at it. Good job! More

by Boameister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Oct 24, 2022 -

Lithia Toyota of Springfield responded

We appreciate you recognizing the hard work of our team members. We will be sure to pass along your kind feedback! Thank you!

October 22, 2022

I have nothing but good to say about the service I have received from Lithia Toyota; from the purchase of my RAV4 to every service I have received. More

by drosa1969dot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Oct 24, 2022 -

Lithia Toyota of Springfield responded

Thank you for sharing your positive feedback with us! We truly appreciate you choosing Lithia Toyota of Springfield for all your vehicle's needs.

October 21, 2022

I have been going to z Lithia Toyota for years. I’ve purchased 5 vehicles for our family there. This is the dealership where we go to shop for new or used vehicles and service after the purchase. More

by Tundra Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Osterhout, Tony Hull, Robert Dietrich, Mark Aggson, Greg Ziolkowski, Stephen Bennett, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Oct 24, 2022 -

Lithia Toyota of Springfield responded

Hello! We are so grateful for your loyalty to our dealership over the years. Thank you for your kind remarks pointing out all of our departments. Excellent customer service from all points of the dealership are what we strive for!

October 21, 2022

Seems a bit pricey, but quality of service is worth it & workers were friendly & competent! More

by FunGuy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service for oil change - no pictures, so don’t know who.
Oct 24, 2022 -

Lithia Toyota of Springfield responded

We appreciate your feedback and are glad to know that you receive friendly and quality service during your visits. Thank you for taking the time to share this review with us and the rest of the community!

October 21, 2022

All done well, but wish they would leave radio alone! Service good done what asked More

by Judi.wafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 24, 2022 -

Lithia Toyota of Springfield responded

Judi, Thank you for taking the time to share your 5-star rating with our team. We are pleased to know you were satisfied with your service visit. If you have any questions or concerns, please do not hesitate to contact us.

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