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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,649 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,649 reviews

October 19, 2022

Polite, knowledgeable, professional, respectful, and prompt. This describes the service department as well as the folks in the oil change facility. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Oct 20, 2022 -

Lithia Toyota of Springfield responded

Thank you for using these kind words to describe our team, Gloria! We are always proud to offer knowledgeable and professional and prompt service. Until next time, drive safe.

October 18, 2022

Always enjoyable and pretty fast! People there are always nice and knowledgeable. Big Thank You! More

by Phillybeef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Report | Print
Oct 20, 2022 -

Lithia Toyota of Springfield responded

Thank you for having your vehicle serviced with the Lithia Toyota of Springfield team! We appreciate your kind feedback and hope to see you again in the future.

October 18, 2022

Quick friendly service! Came in for an oil change and was met by lots of friendly, knowledgeable technicians and staff More

by erin.donahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Report | Print
Oct 20, 2022 -

Lithia Toyota of Springfield responded

Hi Erin, thank you for bringing your vehicle to Lithia Toyota of Springfield for service. Our team is happy to have provided you with a friendly and knowledgeable experience.

October 17, 2022

Keith made the buying process a pleasure. Not pushy at all, and gave great guidance and had useful answers to all my questions. Tony in finance was great too. Overall, the smoothest car buyin More

by Porter Doran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Keith Moreck
Report | Print
Oct 18, 2022 -

Lithia Toyota of Springfield responded

Hi Dan, thank you for this kind feedback. I'm pleased to know Keith and Tony provided you with excellent service and provided helpful information throughout the process. Please don't hesitate to return to Lithia Toyota of Springfield for any future needs.

October 17, 2022

Everyone was extremely kind and knowledgeable. I was updated and informed every step of the way and I highly recommend them and their services! More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Greg Ziolkowski, Ken Anderson, Stephanie Cantrell, Michaelq Hawkins, Adam Cisneros
Report | Print
Oct 18, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to recommend our team. We are happy to have provided you with friendly and informative service throughout your visit, and would like to thank you for recommending Lithia Toyota of Springfield.

October 17, 2022

Service advisor and manager were very responsive and knowledgeable regarding my 2018 Highlander Hybrid. Technician diagnosed problem. Fuel pump was replaced and covered under engine warranty. Tech also More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz
Report | Print
Oct 18, 2022 -

Lithia Toyota of Springfield responded

Hi Jim, thank you for bringing your highlander in to Lithia Toyota of Springfield. Our team is happy to have provided an honest assessment and quality repairs. We hope to have you back for any future maintenance needs.

October 15, 2022

Stephanie was helpful in determining what service my truck needed, got my appointment at a great time, and my truck was done when she said would be. More

by Duck softballfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Oct 17, 2022 -

Lithia Toyota of Springfield responded

Thank you for bringing your truck to Lithia Toyota of Springfield for service. Stephanie, and the rest of our team, enjoyed the opportunity to work with you. We look forward to your next service appointment.

October 15, 2022

Easy, helpful purchase and now easy, quick service for our car and truck. Staff are always helpful. More

by Am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Michaelq Hawkins, Saryl Hoover, Rafe Haden, Adam Cisneros
Report | Print
Oct 17, 2022 -

Lithia Toyota of Springfield responded

Thank you for your loyalty to our team at Lithia Toyota of Springfield. We have enjoyed helping service your vehicles, and look forward to your next visit!

October 15, 2022

One of the best around at what they do! The Service Dept is top notch. Kudos!! More

by Wojohowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michaelq Hawkins
Report | Print
Oct 17, 2022 -

Lithia Toyota of Springfield responded

Thank you for this amazing feedback. Our team is happy to have provided you with top-notch service. It was a pleasure having you at Lithia Toyota of Springfield. Until next time, drive safe!

October 13, 2022

Expedited and top quality service. Friendly and competent staff. Quality service. All round satisfaction here More

by Billywink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Mike Ortiz
Report | Print
Oct 14, 2022 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield, Billy. Our team is happy to have provided you with top-notch service and friendly communication. We look forward to your next visit!

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