Lithia Toyota of Springfield

The staff was very knowledgeable and professional but kind and personable at the same time. They were also great at following up after the purchase of my vehicle. My overall experience was very positive kind and personable at the same time. They were also great at following up after the purchase of my vehicle. My overall experience was very positive and I would highly recommend them to anyone in the market. More

I was warmly welcomed and their service was professional speedy. They also explained clearly what do I need to do for the car next. speedy. They also explained clearly what do I need to do for the car next. More

Purchased 5 cars from Lithia in the past 10 years. Tim Mahn has been invaluable. Tim Mahn has been invaluable. More

Quick, flexible and friendly. They were very courteous. The hours are convenient and the location great! They were very courteous. The hours are convenient and the location great! More

My daughter and I we’re coming back from a trip from the Pendleton Roundup. The service light lit saying time for service. My 2021 Toyota RAV 4 Prime just turned 25k. We arrived at Lithia a little past n Pendleton Roundup. The service light lit saying time for service. My 2021 Toyota RAV 4 Prime just turned 25k. We arrived at Lithia a little past noon. They were busy, we were the third car in line for service. Each lane when I arrived had three cars waiting. When I arrived The service writer took our mileage and welcomed us, He apologized for the line and said we’ll get you in as soon as we can. The initial paperwork has been replaced by an app approving service on your vehicle. Service took place, oil change, tire rotation, service checks on brakes, and etc. Paperwork was completed, tech reviewed service checks with me, apologized again for the wait, told us to have a great rest of your day and we left. Lithia staff very professional and polite. I have purchased 6 vehicles for our family from Lithia. I highly recommend this dealership to anyone and everyone to purchase or service your vehicles. More

The staff are always ready to help you, answer questions, and go the extra mile. and go the extra mile. More

Conner is the best! Always has a great attitude and is knowledgeable about any questions I have. I will always bring in my Camry to him for the service. Always has a great attitude and is knowledgeable about any questions I have. I will always bring in my Camry to him for the service. More

I know very little about cars and was very worried. They took my concerns seriously and fixed it quickly. They took my concerns seriously and fixed it quickly. More

We were next car into the service bay. The service tech did a good job. The service tech did a good job. More

While purchasing a brand new truck, I noticed that one of the items the trucks was supposed to come with appeared to be missing. The salesman had no idea what a skid plate was. So he and I took the truck o the items the trucks was supposed to come with appeared to be missing. The salesman had no idea what a skid plate was. So he and I took the truck over to the service center to find out. They didn't know what a skid plate is either. After going home and looking it up, I discovered the skid plate was right in front of us the entire time. If it were a snake, it would have bit all 3 of us, just for a laugh. I was kinda' amazed that the service center didn't figure this one out though. I went ahead and made the purchase. But now (September 2022) is not the time to buy. They can't get enough of these things onto the sales floor. So good deals are hard to come by. If you can hold-off til late 2023, you could probably get better deals. The majority of the negotiating process was pre-done since I had done the vast majority by email. The place is very clean, and the staff are friendly & alert. Emails are responded to in VERY short order! I give the service dept 2 stars since they should have known what a factory-standard TRD skid plate is. Sales I'll give 4 stars. While I got a decent deal, it wasn't a rocking-good deal. 5 stars to Keith Morek's personal attention. He was very friendly & responsive. More