Lithia Volkswagen of Des Moines- Service Center

Recalled Part Replacement Estimated 2 hours to replace a recalled part of my car and it was fixed within an hour. Wish they had shuttle services over the weekend but I was grat Estimated 2 hours to replace a recalled part of my car and it was fixed within an hour. Wish they had shuttle services over the weekend but I was grateful they were able to get me in so quickly. More

Friendly Service Friendly and prompt as always. Got me in on time and service was done in an hour. Good accommodations for waiting while service was being completed. Friendly and prompt as always. Got me in on time and service was done in an hour. Good accommodations for waiting while service was being completed. More

oil change and routine maintenance The only problem was that when nitrogen was added to the tires, the modem wasn't reset and I was getting a low tire warning. The only problem was that when nitrogen was added to the tires, the modem wasn't reset and I was getting a low tire warning. More

Oil Change Service Everything went smoothly as usual. Lifetime synthetic oil change and tire rotation. Done in a timely manner. Professional attitudes from everyone i Everything went smoothly as usual. Lifetime synthetic oil change and tire rotation. Done in a timely manner. Professional attitudes from everyone involved. Thanks Lithia VW! More

Great customer service Perry was incredible at the service counter..He was most accommodating with my requests and even got me a courtesy car! The service was quick and com Perry was incredible at the service counter..He was most accommodating with my requests and even got me a courtesy car! The service was quick and complete...I had washed my car early that day so the service people vacuumed out my car and washed mats,!! Incredibly nice and certainly unexpected!! thanks so much for a great experience. More

Recall They were kind and welcoming. Answered all questions, and helped us with our problem effectively and efficiently. I don’t remember the gentleman’s nam They were kind and welcoming. Answered all questions, and helped us with our problem effectively and efficiently. I don’t remember the gentleman’s name in the service dept, but he made sure I was taken care of. More

License bracket Estimated it would take 45 minutes but it took more like 20. Very happy. I was treated very professionally and waiting area was very nice. Estimated it would take 45 minutes but it took more like 20. Very happy. I was treated very professionally and waiting area was very nice. More

Service I had my oil change done and they did an exceptional job and quick too. Very friendly customer service. I would definitely recommend to anyone I had my oil change done and they did an exceptional job and quick too. Very friendly customer service. I would definitely recommend to anyone More

Shoddy Service This dealership is possibly the worst I have ever dealt with. They have had my car for 4 days and not looked at it. I bought the car from them, and th This dealership is possibly the worst I have ever dealt with. They have had my car for 4 days and not looked at it. I bought the car from them, and they are the only ones who have ever serviced it. Not even a call back. More