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Livermore Ford

Livermore, CA

3.9
561 Reviews

2266 Kitty Hawk Rd

Livermore, CA

94551

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561 Reviews of Livermore Ford

March 14, 2022

Doesn’t follow up and no one has access to assist. Always defers back to sales rep who is not available More

by Nicole E
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Apr 13, 2022 -

Livermore Ford responded

Hello Nicole, We are sorry to hear about the frustrating stuation and would like to offer you our General Managers' contact information to speak to him directly. The General Managers' name is Patrick Connelly and can be reached at (925) 294-7704 or Patrick@gillautogroup.com Thank you, Livermore Ford

March 02, 2022

I had a great no hassle experience buying my new Bronco Sport. My Salesman Jay, did not pressure me at all and was very helpful. I test drove several vehicles and was very undecisive on the color and he wa More

by DeniseD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 14, 2022 -

Livermore Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 26, 2022

From the moment I arrived at the dealership Steve my salesman was waiting for me and had the car I inquired about (and ended up buying) parked in front. Steve was extremely helpful, warm and put me at More

by lliissaadee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Meraz
Apr 14, 2022 -

Livermore Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

February 21, 2022

Dealership was clean and very professional. Would recommend their services in the future for car buying. More

by rexmiller86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Ali
Apr 14, 2022 -

Livermore Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

Apr 14, 2022 -

rexmiller86 responded

Hi Patrick, after my initial review, 2/21/2022 I’m having a change of heart with one particular thing. I wasn’t told that I would have a $200 deductible on my 3 year 36K manufacture warranty. This comes from my warranty packet I just received. Also, I was told by Ali - Finance, that my extended warranty would start until my manufacture warranty ended. My warranty packet shows differently.

February 08, 2022

We had the best, no hassle experience buying our 2022 Bronco here at Livermore Ford Lincoln!! Because of our typical experience with car dealerships in the past, we were very guarded when we walked on th More

by cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasha, Josue
Apr 14, 2022 -

Livermore Ford responded

Hi Cathy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

February 02, 2022

Brought my truck in for a lease-end purchase. The process was very easy and Jay handled the whole process flawlessly. More

by Jeremy.henderson973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Nadi and I completely forgot the finance manager’s name.
Apr 14, 2022 -

Livermore Ford responded

Hi Jeremy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

January 25, 2022

Everyone was great to deal with! I will never buy a car from another dealership again. Wish there we more honest dealers out there. A+ More

by Makayla Lira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Josue and Hugo
Apr 14, 2022 -

Livermore Ford responded

Hi Makayla, thank you for leaving such a great review and high star rating. Safe travels! General Manager, Patrick Connelly 925-294-7704

January 19, 2022

This dealership was “okay”. Originally said they’d meet me where I live to drop the car off, then the day before said they were short drivers and wanted me to come to the dealership. We finally decided to More

by dbeskeen115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
January 10, 2022

Everything was great we got the maverick Kevin and rayan helped us alot and got us a great deal More

by Neeraj lalwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and rayan
Apr 14, 2022 -

Livermore Ford responded

Hi Neeraj, your comments keep us motivated and working hard for all our guests! Safe travels! General Manager, Patrick Connelly 925-294-7704

January 05, 2022

Kevin from Livermore Ford helped me through the process of ordering my 2022 Ford Maverick hybrid. He made the process easy and it took about an hour to drive off in my new truck! More

by rafaeljmagdaleno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 14, 2022 -

Livermore Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels! General Manager, Patrick Connelly 925-294-7704

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