
Livermore Ford
Livermore, CA
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561 Reviews of Livermore Ford
Grant was very helpful and friendly. I was in a hurry to finalize the purchase and your team did it’s best to expedite the process. I am very happy with the car and your customer service I was in a hurry to finalize the purchase and your team did it’s best to expedite the process. I am very happy with the car and your customer service More
I had been trying to get a specific truck that was not readily available anywhere near me for a few months. I called and talked to Shak who was AMAZING! He said he was getting one in and would call me a readily available anywhere near me for a few months. I called and talked to Shak who was AMAZING! He said he was getting one in and would call me as soon as it arrived. It arrived on his day off & he still called to let me know it was there and that he would hold it for me until the next morning. We had talked price as I had a very specific budget and he kept his word about everything. Also, I have some health issues and was uncomfortable going inside the dealership to fill out paperwork, so he brought everything out to me. He was patient in walking me through all of the fancy functions of the truck & just really made the experience an absolute pleasure. If you're looking for a vehicle, talk to Shak. He'll take care of you. More
Excellent customer service. All employee interactions were very professional and they worked with me to provide the best overall deal possible. All employee interactions were very professional and they worked with me to provide the best overall deal possible. More
Got a great deal! ! Definitely recommend this place if you’re looking for a good deal and management that is committed to getting their customers into the car they wan ! Definitely recommend this place if you’re looking for a good deal and management that is committed to getting their customers into the car they want for the price they want. We had them there way past closing, until 11:30pm working numbers to get us in the car we wanted BELOW the price we wanted! They even threw in some warranties and left us feeling good about our new car. Very friendly, professional and no xxxxxxxx. Definitely recommend! More
Livermore Ford was great and made the buying experience very pleasant when purchasing a delivery van for our company from them. They were very helpful and we will use them again when new cars/vans are easi very pleasant when purchasing a delivery van for our company from them. They were very helpful and we will use them again when new cars/vans are easier to get (hopefully in the near future). More
When it comes to buying a car, they are ON IT. However, when it comes to any type of servicing or even getting a hold of them after you have bought a car, forget about it. I have been trying to However, when it comes to any type of servicing or even getting a hold of them after you have bought a car, forget about it. I have been trying to settle a lienholder issue for the past 2 weeks now and i still do not get an answer. YELP has deleted all the negative postings on this dealerhship now. Buyer beware! More
I booked my Ford Mustang Premium back in Sept’2021; received it on Monday March 14th. Ford kept me informed at every stage. Livermore Dealership kept my experience per my last rating of 5 on their serv received it on Monday March 14th. Ford kept me informed at every stage. Livermore Dealership kept my experience per my last rating of 5 on their service. Shak and Faisal are 2 amazing guys to work with, they made process extremely smooth for me to pick car and get my loan processed through my bank to pay for the car. Very pleased and thankful for the new car buying experience made so easy and pleasant because of Shak and Faisal. More