
Livermore Ford
Livermore, CA
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560 Reviews of Livermore Ford
Custom Ordered a 2021 Ford F-150. When the pick up arrived the whole buying process went super smooth. Excellent car buying experience. This is the second vehicle we buy from Livermore Ford and have b arrived the whole buying process went super smooth. Excellent car buying experience. This is the second vehicle we buy from Livermore Ford and have been treated amazing both times. Would definitely recommend More
We had an incredible buying experience here. Everyone we interacted with was very knowledgeable and friendly. You can tell they really care about their customers. The financing process was quick and easy to interacted with was very knowledgeable and friendly. You can tell they really care about their customers. The financing process was quick and easy to understand. We will definitely be back when we need our next vehicle! More
Overall experience here was, Meh.Went in on 11/28 to Overall experience here was, Meh. Went in on 11/28 to look at a used 2018 Audi SQ5. Troy Johnson, the salesman, was helpful throughout the sales pr Overall experience here was, Meh. Went in on 11/28 to look at a used 2018 Audi SQ5. Troy Johnson, the salesman, was helpful throughout the sales process and answered all my questions in a timely manner prior to coming in. I looked at several other SQ5's in my area and this one was the absolute cleanest I viewed. It was a tough decision nevertheless, but my preferred SQ5 at Stevens Creek Audi was sold the same morning while I was in Livermore. I decided to buy. -Salesman was good. He was kind enough to deliver my car 20 miles out. -Sales manager - Average. Attitude was, take it or over leave it. No efforts were made to make sure I was satisfied with purchase. -Finance manager could use some milk. Yousef, the sales manager, was a bit sour during the signing process and looked visibly upset when I called out their "VIN Etching" added onto the price for 349.99. I told him that I did not want this, but according to him, it was "baked" into the price. Dumb, in my opinion. All the "VIN Etching" stickers peeled off EASILY and are an absolute waste of MONEY. Complete dealer BS so they can make more money. I was only given one key and I asked if I could possible have them give me a new one. They said no. Again, no effort to make sure I was satisfied. Would I come back as a customer? Nah. Would I recommend this dealer? Nope. Could the overall experience been better? Absolutely. More
Buying a car should be a great experience. It’s what everyone spends the most money on aside from mortgage/rent, and Livermore Ford used car sales was a great experience! The showroom was very clean, th everyone spends the most money on aside from mortgage/rent, and Livermore Ford used car sales was a great experience! The showroom was very clean, the staff was very friendly and made my wife and I feel no pressure at all. I am very pleased with the deal I received and love my new (used) vehicle! More
Greatest car buying experience! The team we dealt with was amazing; no pressure, no haggling and made us feel right at home. Joe was great in helping us find the car we wanted. Matt helped make the proce was amazing; no pressure, no haggling and made us feel right at home. Joe was great in helping us find the car we wanted. Matt helped make the process go very smooth and then Yousef finished off the financing. We walked away amazed with how great the experience was. Thank you Livermore Ford! More
Worst service ever. Went in to look at the e size of the XLT explorer. They told us that they found a car with our exact requirements but it was at another dealership. We spent 5 HOURS going through the con XLT explorer. They told us that they found a car with our exact requirements but it was at another dealership. We spent 5 HOURS going through the contract while they collected the car. When the car arrived, they had picked up the wrong one and hoped we would just accept the mistake. No apologies, rude staff and lied about advising there were no other cars around that met our criteria. Put me off buying from ford in the future. More