Livermore Toyota - Service Center

Smooth From checking in, to hanging out in the comfortable waiting room with a cup of coffee (or two), to checking out, it's as smooth as it could possibly b From checking in, to hanging out in the comfortable waiting room with a cup of coffee (or two), to checking out, it's as smooth as it could possibly be. More

Recall review I was asked to bring back my vehicle for a previously addressed recall, to confirm all was well and sure enough, everything was fine. They reviewed my I was asked to bring back my vehicle for a previously addressed recall, to confirm all was well and sure enough, everything was fine. They reviewed my vehicle and notified me within 2-hours! More

Excellent Service Great customer care from Jonathan and associates. The dealership understood my time constrain and worked to provide me ride back and from home at t Great customer care from Jonathan and associates. The dealership understood my time constrain and worked to provide me ride back and from home at the last minute request. Even the shuttle organizer and driver has been very helpful. More

Joe of Livermore Toyota is awesome! My Saturday service rep Joe is awesome! He is very patient in explaining the services that my Prius needed and did not need. It was my first experienc My Saturday service rep Joe is awesome! He is very patient in explaining the services that my Prius needed and did not need. It was my first experience with Livermore Toyota service department even though I have been using Toyota vehicles for 20 years! He listened to my questions and answered promptly but did not try to up-sale any service that was not necessary for my car. Thank you Joe. More

Oil change Overall experience was fine. One critique would be the number of employees on their personal cell phones comes across very unprofessional. They aren Overall experience was fine. One critique would be the number of employees on their personal cell phones comes across very unprofessional. They aren’t paying attention to the customers More

Great customer service Always explain work performed, needs to perform and great customer service. Very friendly and offers great price for all major or minor service. Than Always explain work performed, needs to perform and great customer service. Very friendly and offers great price for all major or minor service. Thanks Toyota Livermore More

Seatbelt replacement Awesome service from Tyler once more! Tyler understands the requirements of his clients. He listens and acted upon the requests on a timely manner. I Awesome service from Tyler once more! Tyler understands the requirements of his clients. He listens and acted upon the requests on a timely manner. I always look forward in servicing my car with Tyler! More

No car wash and cracked windshield This dealership has decreased its customer service. Forgot to wash the car twice (2 separate visits), took a day longer to make repairs then stated an This dealership has decreased its customer service. Forgot to wash the car twice (2 separate visits), took a day longer to make repairs then stated and then reluctant to provide a car during repairs for the additional day (arguing about additional hours needed). No longer have little snack bar. Looks like they have lost their focus on why a customer goes for routine maintanence to this dealership More

60k service Except the price, everything else was good, specially the gentleman who was in charge of car, Mr Hamilton. Your price can be more reasonable and less Except the price, everything else was good, specially the gentleman who was in charge of car, Mr Hamilton. Your price can be more reasonable and less painful 😣! More

Pleasant visit Very professional, tentative to my needs and concerns, my vehicle was ready on time, very good explanation of work done, and what i should have done Very professional, tentative to my needs and concerns, my vehicle was ready on time, very good explanation of work done, and what i should have done at my next service. overall very pleased with Livermore Toyota. More