Livermore Toyota - Service Center

Typical Convenient Great Service Livermore Toyota is convenient and consistent. It's the easiest and best dealership for service that I have ever dealt with in the bay area. Livermore Toyota is convenient and consistent. It's the easiest and best dealership for service that I have ever dealt with in the bay area. More

Routine oil change The service department is always outstanding. I arrived with no scheduled appointment but they always squeeze you in. Service is excellent and timely The service department is always outstanding. I arrived with no scheduled appointment but they always squeeze you in. Service is excellent and timely and the shuttle service is very convenient. More

Great but . Everything was fantastic even I have a bit of a drive to get there. The only young guy at the desks if the best far better than the other old guys the Everything was fantastic even I have a bit of a drive to get there. The only young guy at the desks if the best far better than the other old guys there. I had no idea coming in but when I was turned away rudely but one of the old guys at the desk now I know. So I waited out side for a long time and watched all the women that work there walk past me and say “be right with you” even though I was there before the other 4 people they helped the only reason I gave this place such a great review was just the one guy at the desk that helped me I am Soto don’t remember his name but if it wasn’t for him I would never consider coming back and canceling my pre pay maintenance. More

Good service but no carwash Although i arrived 20mins late they honored my appmt but however, the car wash was down. Tyler was an awesome guy , very friendly(thats why gave 4 sta Although i arrived 20mins late they honored my appmt but however, the car wash was down. Tyler was an awesome guy , very friendly(thats why gave 4 stars) to this service center. More

Friendly and Efficient It was so easy to make an appointment online. And they called me to confirm promptly as I requested. The waiting area was clean and spacious. I will c It was so easy to make an appointment online. And they called me to confirm promptly as I requested. The waiting area was clean and spacious. I will continue to go here even though there is another dealership down the street from my house. More

good but it could be better got dropped off by shuttle in livermore outlets. At 12:23pm called the dealer to request pick up, my service advisor was busy so another advisor state got dropped off by shuttle in livermore outlets. At 12:23pm called the dealer to request pick up, my service advisor was busy so another advisor stated he will make sure i will get picked up. 2:30pm still no shuttle. called back and was able to talked to my service advisor, after 30 mins shuttle arrived. Driver said, he just got the request for pick up about 15 mins ago. Apparently the first advisor did not put the pick up request at 12:23 pm. I had waited for shuttle pick up for 2 and half hours, a classic example of team failure. More

Tyler was great. However, the car wash was down. Tyler did a great job. However, car wash was down. This is a repeating theme as the car wash is down about half the time I am there for service. No Tyler did a great job. However, car wash was down. This is a repeating theme as the car wash is down about half the time I am there for service. Not sure how it can be broken 50% of the time. More

Service writer It was my first time @ Livermore Toyota, and my service writer John Z was great!! couldn't ask for better customer service, to soon to comment on the It was my first time @ Livermore Toyota, and my service writer John Z was great!! couldn't ask for better customer service, to soon to comment on the technician and his work but so far so good. Jim PS: Not sure why Johns name isn't listed below? More

Good & quick service Called one day, got service the next. Service finished in one hour. Personnel all very friendly & helpful. We are long time customers. We are very Called one day, got service the next. Service finished in one hour. Personnel all very friendly & helpful. We are long time customers. We are very satisfied. More

Great service, price, and donut. Really helpful and affordable. The service writer was helpful and they wash my car. Enjoy the donut and popcorn. The service writer gave me the servic Really helpful and affordable. The service writer was helpful and they wash my car. Enjoy the donut and popcorn. The service writer gave me the service that I wanted and he didn't sell me anything that I didn't need. More