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Lochmandy Auto Group

Elkhart, IN

4.3
242 Reviews
Call Dealership (574) 564-5288

920 N Nappanee St

Elkhart, IN

46514

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242 Reviews of Lochmandy Auto Group

October 16, 2024

The employees we were in contact with were courteous, friendly and knowledgeable. The issues we had were resolved quickly. More

by k_m_price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
October 16, 2024

I'm driving my 5th Jeep, and also had purchased a new Chrysler van Years ago and last purchase was a slightly used Mercedes that I purchased at Lochmandy's also. well pleased with everybody I've dealt wi More

by cbkuhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Report | Print
Oct 17, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Bill! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

October 16, 2024

Enjoyed the service I received from the service team. They were very professional and courteous. More

by Mherring432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Oct 17, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Michael! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

October 15, 2024

Overpriced and not credit card friendly. 3% fee on my 7% cash back Jeep card. More

by adamit2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
Report | Print
Oct 16, 2024 -

Lochmandy Auto Group responded

Thank you for your feedback. We strive to make every customer experience enjoyable, and we regret that we were not able to meet your expectations this time.

October 11, 2024

Poor response, no one answers the phones. Difficult to make an appointment. Not sure if all services performed. More

by jerwarfel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
Report | Print
Oct 15, 2024 -

Lochmandy Auto Group responded

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to our Service manager at 574-264-1174 ext. 1189 so we can address this situation directly. Thank you and have a great day!

October 09, 2024

I feel the staff there was very accommodating and friendly and fulfilled all my mechanical needs at that point look forward to seeing you all again More

by johnminnie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Oct 11, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, John. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

October 08, 2024

Friendly and timely service Xxxxxx. Xxxxxxx xxxxx c zxxxx c c c xx c. Z More

by joel.d.debruyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Oct 09, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Joel! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

October 08, 2024

The service was quick and staff was extremely friendly. I would recommend this service center to other RAM Truck owners. More

by jason.driscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales department, only the service dept.
Report | Print
Oct 09, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Jason! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

October 06, 2024

We’ve bought 5 cars from them and all have been serviced by them with no hiccups More

by Arcing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
informative
Report | Print
Oct 07, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

October 04, 2024

Always great service here! Friendly staff & always on time. I would go nowhere else if I hadn't moved out of state. More

by ninovega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harman
Report | Print
Oct 05, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Nino! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

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