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Lochmandy Auto Group

Elkhart, IN

4.3
242 Reviews
Call Dealership (574) 564-5288

920 N Nappanee St

Elkhart, IN

46514

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242 Reviews of Lochmandy Auto Group

August 31, 2024

Tony did a very good job of taking care of my Jeep He made sure I understood what was being done and why . More

by barberthomas016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Sep 03, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Thomas! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

August 29, 2024

It took me at least 6 months to get my radio 1st one came in and it was wrong then waited about another 5 months to get one that was wright to long of a wait More

by elkhartstitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany is a great person
Report | Print
Aug 30, 2024 -

Lochmandy Auto Group responded

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to our service manager at 574-264-1174 ext. 1189 so we can address this situation directly. Thank you and have a great day.

August 26, 2024

Pleased with the service, did not try to oversell me. that is much appreciated in this day and age. More

by drbritzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Aug 27, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, David. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

August 26, 2024

I had to go to several departments because I needed several things taken care of. I had a good experience in each of them. Everyone was friendly and took care of my problems immediately. More

by IRENEG221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Wagley
Report | Print
Aug 27, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Irene! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

August 26, 2024

The sale people were very helpful also bought at jeep wrangler in 2020 and Peggy was very helpful More

by ddoerr105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Report | Print
Aug 27, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, David! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

August 26, 2024

This service center and sales department are Always friendly and easy to deal with. They take good care of my Jeep! More

by mamonefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Aug 27, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Scott! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

August 21, 2024

They always perform the services requested with a focus on the highest level of quality and customer satisfaction! More

by hookedonjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Aug 22, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Jason! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

August 19, 2024

My 2009 Grand Caravan (bought via Tim O'Hara), needed a new head Gasket (151,000 miles - otherwise all OK.) Tony helped assure it would be covered under Chrysler's lifetime engine & power train warranty - More

by thomasdlefevre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (Service Mgr.)
Report | Print
Aug 22, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Thomas! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

August 13, 2024

Greg Slabach was great. He got back to me promptly. He was very easy to work with. Other salesmen were helpful too. More

by S.SHARON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Slabach
Report | Print
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Sharon! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

August 13, 2024

They did a great job and worked with me and my schedule to get vehicle repaired as soon as the part came in. More

by STBENTOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Steven! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

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