Lockhart Cadillac of Greenwood

Searching for a new to me vehicle, Lockhart Cadillac had what I was looking for, however, I could not get there in time that specific day. They allowed my husband to bring the vehicle home on a test drive what I was looking for, however, I could not get there in time that specific day. They allowed my husband to bring the vehicle home on a test drive for the night. We made an appointment the next day with our sales consultant, Bradley. Bradley was waiting when we arrived and everyone we came in contact with was friendly and attentive. We completed the transaction and came home with vehicle! Thank you Lockhart! More

We scheduled an oil change. We received two email reminders, which was nice. Arrived a little early, was greeted with a friendly smile and was told they would get started right We received two email reminders, which was nice. Arrived a little early, was greeted with a friendly smile and was told they would get started right away.An hour later we were on our way with the work completed and a freshly washed and vacuumed car. Doug Haggard was pleasant and efficient to work with. More

They went above and beyond in taking care of me. Offered me extra perks. ( free car wash and new battery in my key fob. ) Offered me extra perks. ( free car wash and new battery in my key fob. ) More

Quick and efficient, over priced suggestions for possible repairs. Four hundred sixty dollars to change four spark plugs. No wsy possible repairs. Four hundred sixty dollars to change four spark plugs. No wsy More

The main issue is this dealership sells CPO Cadillac vehicles. Certified Pre Owned and this comes with a 172 inspection. After receiving delivery the 2021 CT5-V, I started noticing issues. Then I revi vehicles. Certified Pre Owned and this comes with a 172 inspection. After receiving delivery the 2021 CT5-V, I started noticing issues. Then I reviewed the 172 point inspection sheet their service department fills out. Many of the checked off items and hand written values were false. They falsified measurements about tread on tires, damage on all 4 wheels, dent and repainted damage on exterior. Auto trader said minor front damage but it was clearly damaged in the rear of the car. Cheap repaint and overspray. Missing or unconnected fasteners. The front bumper was replaced with a non- V bumper with chrome trim. Instead of replacing the trim with black trim they poorly repainted the chrome. Really? When questioned they replied with "we will not be assisting you any further". I did get the dent fix in my home state for 130.00 bucks and made Lockhart of Greenwood pay a good Cadillac Dealership in my state. Buyer beware, if you see a 172 point CPO inspection it's most likely been pencil whipped with fake information. More

I just purchased a 2021 pre-own vehicle at this dealership. My sales consultant was Tim. Overall, I had a great experience with Lockhart Cadillac Greenwood team. Tim answered all my questions and h dealership. My sales consultant was Tim. Overall, I had a great experience with Lockhart Cadillac Greenwood team. Tim answered all my questions and he took care of any concerns I had. I did not feel pressured at any time to make the purchase. Even, after that; I asked Tim if the car could be delivered to my house due to there was not someone with me to drive the new car and they agreed to. Next day the car was completely cleaned and delivery to my door. I truly believe that you will have a great experience as I did. More

Doug Haggard was waiting for me when I arrived and had the paperwork ready for me. The oil change and tire roatation took a little longer than I expected but all in all everything went according to plan. the paperwork ready for me. The oil change and tire roatation took a little longer than I expected but all in all everything went according to plan. I appreciated them vacuuming my interior. More

Always great, polite, fast, just wonderful. They even cleaned my car. I couldn’t be happier . They even cleaned my car. I couldn’t be happier . More