Lockhart Cadillac of Greenwood

Quick and efficient, over priced suggestions for possible repairs. Four hundred sixty dollars to change four spark plugs. No wsy possible repairs. Four hundred sixty dollars to change four spark plugs. No wsy More

The main issue is this dealership sells CPO Cadillac vehicles. Certified Pre Owned and this comes with a 172 inspection. After receiving delivery the 2021 CT5-V, I started noticing issues. Then I revi vehicles. Certified Pre Owned and this comes with a 172 inspection. After receiving delivery the 2021 CT5-V, I started noticing issues. Then I reviewed the 172 point inspection sheet their service department fills out. Many of the checked off items and hand written values were false. They falsified measurements about tread on tires, damage on all 4 wheels, dent and repainted damage on exterior. Auto trader said minor front damage but it was clearly damaged in the rear of the car. Cheap repaint and overspray. Missing or unconnected fasteners. The front bumper was replaced with a non- V bumper with chrome trim. Instead of replacing the trim with black trim they poorly repainted the chrome. Really? When questioned they replied with "we will not be assisting you any further". I did get the dent fix in my home state for 130.00 bucks and made Lockhart of Greenwood pay a good Cadillac Dealership in my state. Buyer beware, if you see a 172 point CPO inspection it's most likely been pencil whipped with fake information. More

I just purchased a 2021 pre-own vehicle at this dealership. My sales consultant was Tim. Overall, I had a great experience with Lockhart Cadillac Greenwood team. Tim answered all my questions and h dealership. My sales consultant was Tim. Overall, I had a great experience with Lockhart Cadillac Greenwood team. Tim answered all my questions and he took care of any concerns I had. I did not feel pressured at any time to make the purchase. Even, after that; I asked Tim if the car could be delivered to my house due to there was not someone with me to drive the new car and they agreed to. Next day the car was completely cleaned and delivery to my door. I truly believe that you will have a great experience as I did. More

Doug Haggard was waiting for me when I arrived and had the paperwork ready for me. The oil change and tire roatation took a little longer than I expected but all in all everything went according to plan. the paperwork ready for me. The oil change and tire roatation took a little longer than I expected but all in all everything went according to plan. I appreciated them vacuuming my interior. More

Always great, polite, fast, just wonderful. They even cleaned my car. I couldn’t be happier . They even cleaned my car. I couldn’t be happier . More

Very courteous and helpful. Fixed my headlight issue. Will definitely return for future service issues. Fixed my headlight issue. Will definitely return for future service issues. More

Helpful, courteous, & friendly ppl. Lovely new waiting area w treats & drinks. Thanks for making your clients & customers feel special & valued… which is rare these days. Lovely new waiting area w treats & drinks. Thanks for making your clients & customers feel special & valued… which is rare these days. More

Always great customer service. The service department staff is always very professional and courteous. Doug and his staff are always very easy to work with. Beautiful new facili The service department staff is always very professional and courteous. Doug and his staff are always very easy to work with. Beautiful new facility. More

Amazing customer service in the service department. Staff is very courteous and accommodating. One of the things I really like is schedule maintenance online. Highly recommend to anyone. Prices are Staff is very courteous and accommodating. One of the things I really like is schedule maintenance online. Highly recommend to anyone. Prices are inline as well. More