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Lockhart Cadillac of Greenwood
Greenwood, IN
75 Reviews
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 75 reviews
August 15, 2023
have always had excellent service here. My 2018 XT5 is my third Cadillac and since I brought my first Caddy here several years ago I have always had good service and friendly people to deal My 2018 XT5 is my third Cadillac and since I brought my first Caddy here several years ago I have always had good service and friendly people to deal with. I have owned a Cateria that I bought from another dealer that promised to service it but when it came time to do so I had to come to Lockhart. They were very friendly, helpful and considerate. My second Caddy an 08 CTS I bought from Lockhart. My XT5 also came from Lockhart. More
by jHopefulone
Employees Worked With
several employees over the years
August 12, 2023
Everyone was very nice and helpful, had my car done in just a few hours, I even had a loaner Cadillac. When I returned to pick up my car, Doug in service even transferred the two (big) bags of bird seed just a few hours, I even had a loaner Cadillac. When I returned to pick up my car, Doug in service even transferred the two (big) bags of bird seed to my car for me, I didn’t even ask him to do that, but very much appreciated his kindness! Trevor, my sales/finance guys, came out to the service department to check in on how things were going for me with my car, I had just purchased it in December on 2022! Great job Lockhart!! More
by luckylady4068
Employees Worked With
Trevor and Doug
July 07, 2023
I want to express my appreciation to Tom Knoll for the EXCEPTIONAL service we received. He was professional and knowledgeable. My husband and myself were extremely impressed with the processes and love EXCEPTIONAL service we received. He was professional and knowledgeable. My husband and myself were extremely impressed with the processes and love our new XT6! More
by suesmith5740
Employees Worked With
Tom Knoll
October 12, 2021
Their finance managers are not to be trusted. They upsold me on extended coverages such as paintless dent repair but the company it goes through refuses to cover anything they sold to me. I paid hundreds of me on extended coverages such as paintless dent repair but the company it goes through refuses to cover anything they sold to me. I paid hundreds of dollars to be completely screwed over thanks to Wesley's sales tactics of it covers everything no matter the cause - you bring it in and it will be fixed promptly. Complete lies. DO NOT TRUST THEM. More
by Mollyh704
Employees Worked With
Wes finance manager
August 28, 2021
Responded to my vehicle enquiry same day.ade an appointment and had the vehicle in front ready to go upon my arrival. Vehicle had some cosmetic issues which the dealership fixed at their cost. They appointment and had the vehicle in front ready to go upon my arrival. Vehicle had some cosmetic issues which the dealership fixed at their cost. They wouldn't negotiate on price but the vehicle was very reasonably priced to begin with. Would highly recommend provided you do your own price research. More
by muffinmanjames
Employees Worked With
Trevor S
July 29, 2017
Horrible Dealership! If I could give this dealership zero stars I would. My fiancé purchased a 2014 Cadillac ATS from Lockhart -Greenwood in January of 2017. Initially he If I could give this dealership zero stars I would. My fiancé purchased a 2014 Cadillac ATS from Lockhart -Greenwood in January of 2017. Initially he loved his car and we did not really have any issues, minus minor problems with the wheels. This in turn caused him to have to get his car serviced (at Lockhart-Greenwood) for which it stayed for roughly a week with no rental or loaner provided to us for the inconvenience. Fast forward 6 months (July 2017) later he takes his car to Lockhart-Greenwood to get an oil change. While there the serviceman informed him that he did not need an oil change. Trusting the judgement of the serviceman as he is the expert. We drove the vehicle home, however on the way home the engine starts smoking and knocking. After a quick glance at the engine it was evident that the car did indeed need an oil change! We attempted to contact Lockhart-Greenwood's service department who shifted the blame towards us and made it seem as if we had either done something or that the car had leaked out oil. However there were no indications of an oil leak. In addition to them shifting the blame on us they were also very rude and unprofessional and failed to even try to rectify the situation. As a result my fiancé contacted the Lockhart in Fishers to which he had his car towed. If you are locking for a Cadillac I HIGHLY suggest avoiding the Lockhart Cadillac franchise/brand. They are extremely rude and unprofessional. My fiancé has had his vehicle for less than a year and has already had to get a new engine due to the negligence of Lockhart Cadillac. More
by Sharnb
Employees Worked With
Doug
