Lockhart Cadillac of Greenwood

Everyone was very nice and helpful, had my car done in just a few hours, I even had a loaner Cadillac. When I returned to pick up my car, Doug in service even transferred the two (big) bags of bird seed just a few hours, I even had a loaner Cadillac. When I returned to pick up my car, Doug in service even transferred the two (big) bags of bird seed to my car for me, I didn’t even ask him to do that, but very much appreciated his kindness! Trevor, my sales/finance guys, came out to the service department to check in on how things were going for me with my car, I had just purchased it in December on 2022! Great job Lockhart!! More

Responded to my vehicle enquiry same day.ade an appointment and had the vehicle in front ready to go upon my arrival. Vehicle had some cosmetic issues which the dealership fixed at their cost. They appointment and had the vehicle in front ready to go upon my arrival. Vehicle had some cosmetic issues which the dealership fixed at their cost. They wouldn't negotiate on price but the vehicle was very reasonably priced to begin with. Would highly recommend provided you do your own price research. More

Horrible Dealership! If I could give this dealership zero stars I would. My fiancé purchased a 2014 Cadillac ATS from Lockhart -Greenwood in January of 2017. Initially he If I could give this dealership zero stars I would. My fiancé purchased a 2014 Cadillac ATS from Lockhart -Greenwood in January of 2017. Initially he loved his car and we did not really have any issues, minus minor problems with the wheels. This in turn caused him to have to get his car serviced (at Lockhart-Greenwood) for which it stayed for roughly a week with no rental or loaner provided to us for the inconvenience. Fast forward 6 months (July 2017) later he takes his car to Lockhart-Greenwood to get an oil change. While there the serviceman informed him that he did not need an oil change. Trusting the judgement of the serviceman as he is the expert. We drove the vehicle home, however on the way home the engine starts smoking and knocking. After a quick glance at the engine it was evident that the car did indeed need an oil change! We attempted to contact Lockhart-Greenwood's service department who shifted the blame towards us and made it seem as if we had either done something or that the car had leaked out oil. However there were no indications of an oil leak. In addition to them shifting the blame on us they were also very rude and unprofessional and failed to even try to rectify the situation. As a result my fiancé contacted the Lockhart in Fishers to which he had his car towed. If you are locking for a Cadillac I HIGHLY suggest avoiding the Lockhart Cadillac franchise/brand. They are extremely rude and unprofessional. My fiancé has had his vehicle for less than a year and has already had to get a new engine due to the negligence of Lockhart Cadillac. More

Helpful experience I visited this dealership in hopes to find my youngest daughter a used car. Staff was knowledgeable friendly and prompt. I wish the facility was a bit I visited this dealership in hopes to find my youngest daughter a used car. Staff was knowledgeable friendly and prompt. I wish the facility was a bit more upgraded. However my overall experience was good. More

Great Car Buying Experience We saw a car online that we were very interested in. We went to the dealership to look at the car, and we were greeted by Brendon Hope. Brendon was ex We saw a car online that we were very interested in. We went to the dealership to look at the car, and we were greeted by Brendon Hope. Brendon was extremely helpful and pleasant to work with. He was very knowledgeable and answered all of our questions. And when it came to the buying process, he was fair with negotiating, and we never felt pressured. He came in on his day-off when we picked-up the car and spent an hour with us showing us all the different functions. Brendon made the entire process of buying a car enjoyable! Our experience was so great that we have Brendon looking for another car for us. More