Loganville Ford
Loganville, GA
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Excellent service from the beginning! Both Laura and Dwayne assisted me in getting financed for my new Ford Edge. They made things very easy and accepted my communication through email/text/phone etc... Dwayne assisted me in getting financed for my new Ford Edge. They made things very easy and accepted my communication through email/text/phone etc... as whatever was easiest for me at the moment. I felt that i got a fair value for my trade and was very happy with my overall experience. They had to replace my side mirror (which i didnt even notice- but Dwayne pointed out and told me to bring it in for an IOU). I had a slight issue with my heater not thoroughly warming and Dwayne came out the next day to pick my car up from my work to have it serviced and to have emissions done and brought it back and dropped it off for me! Since then, I have even had follow up from teh dealership ensuring that i am still loving everything, Dwayne and Laura were both very personable and i would highly recommend reaching out to them. The only thing i wasnt completely satisfied with was the detailing that took place on the car. I know that Dwayne had put in a request for itto be done before i came to sign everything;however, i received a few comments from people that loved my car but questioned whether i had to still get it cleaned or not. (Not the end of the world obviously and doesnt hinder the level of gratitude I have for Loganville Ford and the wonderful experience i had as this is my only non-positive comment about everything). I was called when my mirror came in and they fixed everything very quickly. Excellent dealership! Super awesome- even the financing guy we met with with all the UGA stuff in his office was very nice and easy going! More
I give Nathan Swope an A+!! Email communication was superb, I emailed Nathan several times (after hours) and he got back with me almost immediately. When I arrived at the dealership, he met me with a superb, I emailed Nathan several times (after hours) and he got back with me almost immediately. When I arrived at the dealership, he met me with a smile and had the keys in his hand to the 2 vehicles I was interested in. He was very knowledgeable about both. After my decision was made, the approval process was fast and painless. Nathan even delivered my new Ford Edge Sport to my house! Great service Nathan Swope and Loganville Ford!! More
Very professional and polite. Made sure I felt comfortable at what I was signing and helping me understand the process of the paperwork I needed to complete. Did not feel pressured to purchase the comfortable at what I was signing and helping me understand the process of the paperwork I needed to complete. Did not feel pressured to purchase the vehicle I was looking at. Thank You Jason! More
Wes Brissie is the one to see when you go to Loganville Ford . He really knows his trucks and can answer any question . Wes wants you to be a happy, happy, happy, customer. NO pressure at all. Thanks W Ford . He really knows his trucks and can answer any question . Wes wants you to be a happy, happy, happy, customer. NO pressure at all. Thanks Wes More
Nathan did a fabulous job. Made the experience very enjoyable. Was very straightforward and honest. He was thorough and explained the difference in the vehicles I was considering very clearly and conci enjoyable. Was very straightforward and honest. He was thorough and explained the difference in the vehicles I was considering very clearly and concisely. He gave accurate estimates of how long the process would take. More
Michael Livingston provided me with premier customer service in assisting me with buying my first, brand new 2014 Ford Focus SE. I am 100% satisfied with his work ethic and his help in finding me the ri service in assisting me with buying my first, brand new 2014 Ford Focus SE. I am 100% satisfied with his work ethic and his help in finding me the right car for me, for an astonishing price. You can't beat Loganville Ford, and you won't. More
Dwayne worked with us an entire day to make sure we found just what we wanted. He never tried to push us and is knowledgeable about every aspect of the cars. He is friendly, polite and made the whole exper just what we wanted. He never tried to push us and is knowledgeable about every aspect of the cars. He is friendly, polite and made the whole experience fun. More
Nathan went above and beyond to make this car shopping experience a great one. Follow up communications have been excellent . In the future Nathan will be my first call when making a new car decision. experience a great one. Follow up communications have been excellent . In the future Nathan will be my first call when making a new car decision. More
Fast honest and friendly! These guys are great at what they do! Very patient and will spend a lot if time and effort making sure that you are completely satisfied and feel that the deal is fair. No high they do! Very patient and will spend a lot if time and effort making sure that you are completely satisfied and feel that the deal is fair. No high pressure tactics. Will absolutely buy from here again. More
When the car I have had for 15 years was finally totaled beyond repair I began searching for the "perfect" new-to-me car. After visiting 6 other dealerships and experiencing a variety of sales techniques, I beyond repair I began searching for the "perfect" new-to-me car. After visiting 6 other dealerships and experiencing a variety of sales techniques, I found my "perfect" car at Loganville Ford through True Car. Wes the sales rep who assisted me in making my purchase was very patient with me as I wavered back and forth about spending the money to buy this car. Wes acknowledged that buying a car is a big decision and he wanted to make sure I was comfortable with the purchasing experience as well as the purchase. Other dealerships treated me as though I was making too much of this rather big decision, as if buying a car is something that I do every day, even though it's been 15 years since I bought a car! When I finally did make the drive out to Loganville in my rental car, it was an easy and painless decision to purchase the perfect car. The financing department managed to get me a better rate than my pre-approved rate. And Wes even arranged dropping off the rental car with the rental company and helped me return it to the company, taking more than an hour of his time to help me finalize all of the details necessary to drive away in my new car. I don't know if all of the reps at Loganville Ford are as friendly, patient, and helpful as Wes, but if his personalized attention is any indication of the overall service provided by this dealership, I highly recommend checking out Loganville Ford when making your next vehicle purchase. Other dealerships may pressure you, ignore you, or treat you like a mark, but Wes will deliver the personalized attention you deserve! More

