Lokey Kia

I would like to thank Rick Rizzo and Gerald Stumpf for their straight forward and honest sales process. Although I had many hurdles to clear, I would not be driving my new Sorrento if it were not for the their straight forward and honest sales process. Although I had many hurdles to clear, I would not be driving my new Sorrento if it were not for these gentelmen. This is why Lokey Kia will be the only dealership that my freinds and family will ever use. When I think about the run around and the absolute waste of my weekend I had buying a car, I laugh, because if I had gone to Lokey from the start I would have spent more time at the beach then sitting around watching salespeople waste my time. I arrived at Lokey frustrated and in need of a new car and I left happy and a little wiser from dealing with these true professionals. Thank you to the entire Lokey team.. More

Lokey Kia and its employees beat the competitors in pricing and in customer service hands down. Rick Rizzo went out of his way to do what it took to get the lowest price for the same model that other d pricing and in customer service hands down. Rick Rizzo went out of his way to do what it took to get the lowest price for the same model that other dealers had to offer, and with a gentleman’s hand shake and minimal haggling the deal was settled. I went to other Kia dealerships but Rick delivered the promise of Lokey Kia's best pricing guarantee. Jerry Stumpf explained the terms of the Life Time Warranty, a significant factor in my new car buying choices. Kevin Perkins handled the financial portion and was very through and meticulous, making sure I understood the paperwork aspect and was furthermore both confident and satisfied with my final purchase and purchase price. Once I took delivery of my new car the 2011 Kia Forte 5-Door EX in Spicy Red, Jerry Stumpf explained the ins and outs. He ensured I was comfortable and very knowledgeable with every detail of both passenger and driver amenities, engine compartment area, maintenance schedule, owner’s manual and everything in-between from bumper to bumper. Rick Rizzo went through the exterior of the car body and paint work with me and found no discrepancies, simply a factory flawless automobile. Since my purchase I have received a few return phone calls simply as a courtesy and just in case I had any questions about my new car or if there is anything else that Lokey Kia can do for me. Sincerely B Martin of Tampa FL, Satisfied Customer. More

Customer Service is this teams middle name they were great with the attention to detail and the sales person (Bill) was well read on his product he was selling he knew a great deal of information on th great with the attention to detail and the sales person (Bill) was well read on his product he was selling he knew a great deal of information on the vehicles sold by this dealership. Excellent service from the time I walked into showroom to the time i drove away in my New KIA Serento. My new vehicle was serviced and prepped and a great matter, maintance personnel along with sales staff were awsome and I have all ready recommended this dealership to several of my neighbor. My final paperwork was all explain to me and i felt very conforable with the way everything was handled More

I will start by saying this is by far the best dealership to do business with. In business, obviously the goal is to have a flawless experience, however, no one tells the story when everything goes perfectly to do business with. In business, obviously the goal is to have a flawless experience, however, no one tells the story when everything goes perfectly and if they do, it doesn't matter that much. The typical review would be in such a case, "oh wow, great deal, great car, great people etc...." Here's why this review is far more valuable. All of the above AND more importantly, when something doesn't go right (either within or outside of their control) they will do whatever it takes to make it right. My goal is to always do business and bring business to a company/organization that is willing and able to do that. Charlie/Rhonda/Rick are an amazing team. When you want to buy a new car, go to Lokey. I drove over an hour to get to their dealership and passed countless others on the way. They genuinely care and at the end, they bent over backwards to make a situation right. On delivery day, I promised Charlie and Rick a perfect survey. Charlie & Rick both responded by saying, we appreciate that, but we want to make sure we've earned EVERY part of it. They did and even offered me lunch. I personally called Rhonda (she's a wizard when it comes to inventory!)for her hard work the next business day and truly appreciate all of them making a customer (and his wife) truly satisfied in the end. That's why you should buy a car from Lokey. It's because of people like Paul Lokey, Charlie Mohr, Rick Rizzo, and Rhonda Dahmen. Thank you all for making what was in your control right and making what was out of your control right as well. You are a fine team and deserve a tremendous amount of business flooding your way for making this vehicle purchase amazing. More

We were interested in the Kia Soul for a few months. We contacted the dealership over the phone and they were very compliant to our needs. Because of their great attitude, we drove out of our way to get th contacted the dealership over the phone and they were very compliant to our needs. Because of their great attitude, we drove out of our way to get their service. As soon as we got there, we were greeted at the door by our salesman, Rick. During the entire process, we were treated nothing short of great and I would recommend this dealership to anyone because of their exceptional service. More

I saw some cars on the internet that I liked at Lokey and called the number on the site,the lot was closed but I recieved a phone call back in a short while.I spoke to both Rick and Fred to find out which of called the number on the site,the lot was closed but I recieved a phone call back in a short while.I spoke to both Rick and Fred to find out which of their lots these vans were on.Getting the info I needed I headed up there the next day,in clearwater,even though they said they would send the cars to npr where I lived I declined,because I did'nt mind the drive.When I got there Fred came out to greet me and we test drove both vehicles that I was interested in.After deciding on a dodge caravan I was there all afternoon from 12:30 till 5:30 because of the fact that someone had quit in financing a day earlier so there was only one man doing both lots.Although Fred knew he had this deal closed,and could have grabbed another buyer, he stuck with me all afternoon.I was offered food and drinks and really had a pleasent afternoon.Well next day car stalled and would'nt start.I called Fred to see if they could help and he drove 20 plus miles to get me towed to a mechanic and it was fixed.It was a fuel pump which really is an unforseen problem until it happens you don't know it is bad.I signed an as is no warranty on this vehicle but what was done for me I feel was above and beyond protocol.If you are looking for a car Lokey is the place and Fred is your guy!! More