We had an awesome experience. From the time we called about a car on the internet, until we walked out with the keys to our ne car, everyone we talked to treated us as though we were the only customers there that day. We got the car we wanted that was more than fair with free oil changes as long as we own the car. And we bought a used car! Guess where our next car is coming from!? We love KIAs some were coming back to Lokey KIA next time we buy a car.