Lokey Kia - Service Center

Michael …. Checked me in and was well trained in all aspects of his job, polite and very informative… the best experience since We purchased our Kia Sol aspects of his job, polite and very informative… the best experience since We purchased our Kia Sol More

Excellent work and very timely as I needed to get to work! Thank you, The Terrio Family work! Thank you, The Terrio Family More

Terrible, broke multiple things, each time I came back to get fixed they broke something else qnd I just totalled the car and none of my airbags went off 4ight after they touched my dash to replace the vents get fixed they broke something else qnd I just totalled the car and none of my airbags went off 4ight after they touched my dash to replace the vents they broke. Pretty sure they broke my airbags and that's y I have brain damage and was in q coma for days. Kia corporate is being asked to investigate the incompetence. More

I would never use these people ever again! The worst service I’ve had in my entire new car owning life! And I have bought at least a dozen new cars in my life. No regard for the customer no regard for t service I’ve had in my entire new car owning life! And I have bought at least a dozen new cars in my life. No regard for the customer no regard for the customers time! Terrible communication and the staff had no desire to say good morning or even look you in the eye let alone ask if they can help you. I had an appointment and waited over 30 minutes just to talk to a service advisor. Again steer clear find another Kia dealership I love the car hate the dealer! More

Great dealer ship the staff is very friendly and derek in parts is a asset to your company is very knowledgeable about the accessories I have got from your store .happy holiday parts is a asset to your company is very knowledgeable about the accessories I have got from your store .happy holiday More

Fast, friendly and efficient. Love getting the car into the hands of Lokey Kia technicians for service. It's each time a home run. the hands of Lokey Kia technicians for service. It's each time a home run. More

Melissa in Customer Service was phenomenal and over the top with helping me from the moment I arrived till I left. top with helping me from the moment I arrived till I left. More

Juan Aviles did an outstanding job and took care of everything that I brought up. I told him that my tail light on my 2022 Kia K5 was leaking and there was discolored paint spots. I fully expected to b everything that I brought up. I told him that my tail light on my 2022 Kia K5 was leaking and there was discolored paint spots. I fully expected to be told that nothing was wrong and that it wasn’t their fault. I told him that you could clearly see the issues when you washed the vehicle. He then after my oil changed had the vehicle washed to take a look. Most would have blown this off. He came back and said that it was in fact an issue and scheduled a date with a rental car for me while it was in shop. Outstanding!!! More

I love the free oil change and the overall check of my current vehicle. Lokey provides a comfortable waiting area. Staff are always friendly and knowledgeable. Season’s Greetings! 🙂 current vehicle. Lokey provides a comfortable waiting area. Staff are always friendly and knowledgeable. Season’s Greetings! 🙂 More

Very fair - no surprises,My sales & leasing rep was Very fair - no surprises, My sales & leasing rep was Pietr, who helped me. Good people. Very fair - no surprises, My sales & leasing rep was Pietr, who helped me. Good people. More