4,296 Reviews of Lokey Kia - Service Center
Good service, prompt and on time. Prices exactly as expected. No pressure to add services to my order. Sales people helpful too; had an issue with my paint, and they took care of it. expected. No pressure to add services to my order. Sales people helpful too; had an issue with my paint, and they took care of it. More
They have a friendly staff. The service was good and very fast, but I did not receive the receipt I was promised through email after the service. fast, but I did not receive the receipt I was promised through email after the service. More
Unreliable communication. Asked for routine service. Got a phone message from the rep saying the lube was done and he recommended rotating the tires. I returned the call, got a different person, asked her t a phone message from the rep saying the lube was done and he recommended rotating the tires. I returned the call, got a different person, asked her to tell my rep that, yes, I’d like the tires to be rotated. I returned to the dealership then checked in at the office to see if the car was ready only to learn that my message was never relayed to the first rep. “Oops, sorry, we’ll rotate the tires next time.” First time I’ve been disappointed at Lokey. More
Fast, thorough service. Well informed and helpful in showing me how the jack works and where to place it. Very friendly and helpful. Washed the car too. It needed it! showing me how the jack works and where to place it. Very friendly and helpful. Washed the car too. It needed it! More
The 2 times I have been in for service work on the car have been very good. I was blown away at how I was kept informed with the work being done. have been very good. I was blown away at how I was kept informed with the work being done. More
Excellent service and out quickly, great female tall service rep, can’t remember her name. Inside clean and coffee was great. Great to see people masked. service rep, can’t remember her name. Inside clean and coffee was great. Great to see people masked. More
Everyone was professional and courteous. The Men's room was not available because of repairs. The wait time for an oil and filter change was a little too long. was not available because of repairs. The wait time for an oil and filter change was a little too long. More
Was set up with Matt in service, not very friendly when I came in and pushed me off to someone else because he wanted to leave early. I’m not sure of the guy who helped me, but he was far more friendly and h came in and pushed me off to someone else because he wanted to leave early. I’m not sure of the guy who helped me, but he was far more friendly and had me in and out within 30 minutes. It was the fastest oil change I’d ever gotten. I’m usually there over an hour. More