Lokey Kia - Service Center

Time for oil change, had me in and out in less than an hour. Waiting room seating, beverages and snacks well up to speed for COVID protocol - that was very much appreciated! hour. Waiting room seating, beverages and snacks well up to speed for COVID protocol - that was very much appreciated! More

Tyler was very courteous and Luis, the courtesy van driver also. Luis even called me to see if I needed a ride back at 5. 😊 driver also. Luis even called me to see if I needed a ride back at 5. 😊 More

The tire pressure light was on when I got there. I was assured that the tires would be checked and filled. When I left, the warning light was still on. I had to come back the next day and was told that th assured that the tires would be checked and filled. When I left, the warning light was still on. I had to come back the next day and was told that they needed air. They hadn’t been checked the day before. I don’t live close by, so this was a big inconvenience. More

When you’re waiting on car repairs it’s important to keep communication going. Knowing I needed an additional part and not knowing that it wasn’t available at the dealership I was led to believe my car would communication going. Knowing I needed an additional part and not knowing that it wasn’t available at the dealership I was led to believe my car would be available over the weekend only to Find out that the parts didn’t even arrive until Monday communication is the key fold. My technician Dave took a couple days off and not one other person could figure out what was going on with my car. So I don’t know if I’m mad that Dave finally took a day off or your lack of training educate other technicians on how to communicate when somebody is out for a few days. It’s impossible to read the quality of work as I just had the repair done I’ll keep you posted. More

Excellent service. Tyler was super. Service was quick and efficient. Only detractor: space for parking care in service area is limited due to large number of vehicles. and efficient. Only detractor: space for parking care in service area is limited due to large number of vehicles. More

Great experience like always. I own a Car Dealership and always bring my Kia vehicles to this dealership. Chelsea was truly a pleasure to work. She always returned calls in a timely manner and followed up a always bring my Kia vehicles to this dealership. Chelsea was truly a pleasure to work. She always returned calls in a timely manner and followed up as well. More

I needed to have my car serviced because I have no air conditioning. Turns out it needed more work than I anticipated. The repairs were covered by my comprehensive insurance. The repairs were completed conditioning. Turns out it needed more work than I anticipated. The repairs were covered by my comprehensive insurance. The repairs were completed in a timely fashion. As always the staff was professional and helpful. More

Everyone is helpful and polite. The waiting area is always clean and the treats are a great plus! Love working with Dave Woodman-always so friendly and helpful. Keep up the good work! always clean and the treats are a great plus! Love working with Dave Woodman-always so friendly and helpful. Keep up the good work! More

Fast, efficient service. And always with a smile! They always answer my questions thoroughly. And, if I have to wait, they have great internet service and good snacks available. always answer my questions thoroughly. And, if I have to wait, they have great internet service and good snacks available. More

Only detractor: Would have liked more space, waiting inside, to socially distance. I didn't see any outdoor options for seating and didn't want to stand the entire time. inside, to socially distance. I didn't see any outdoor options for seating and didn't want to stand the entire time. More