Lokey Kia - Service Center

Busy day and long wait but Zach was very attentive and kept me informed Waiting area needs improvement in this time of need for separation such as barriers between chairs kept me informed Waiting area needs improvement in this time of need for separation such as barriers between chairs More

Outstanding customer service in every way. They took a frustrating car situation and made it into a pleasant experience. These guys are the best! Highly recommend. frustrating car situation and made it into a pleasant experience. These guys are the best! Highly recommend. More

I had a complaint about my drivers seat loosing shape on my 2020 sportage and service manager is looking into replacing it.I am still waiting to hear feedback. my 2020 sportage and service manager is looking into replacing it.I am still waiting to hear feedback. More

Quit calling/texting me for surveys and to check on my purchase. I am getting very upset because I get calls and texts and told the dealership specifically to not contact me unless it is a service issue. purchase. I am getting very upset because I get calls and texts and told the dealership specifically to not contact me unless it is a service issue. i did not want to buy a Kia originally because another one of your dealerships did the same thing, put me I. You system to call and text when I specifiacvle asked to respect my privacy. If this continues, I will never purchase another KIA. Please quit asking me to complete surveys. More

Terrible worst went in three weeks ago to have my oil changed and have my mirrors looked at the are whistling very annoying i was told there was nothing the could do then I brought out the video on my ph changed and have my mirrors looked at the are whistling very annoying i was told there was nothing the could do then I brought out the video on my phone to let them listen sure enough they heard it as well the service manager took it out for another test drive now all of a sudden they hade problems with this before so asked if they would fix it he said it will take awhile they have look into it he also said I need to find a car for you to use until we figure this out Thats been three weeks ago with no phone call i guess they think will go away by itself is this the beginning of the service Dept nightmares More

Excellent and quickly service, very nice attitude to the costumer, really very satisfied in my first experience as a customer I highly recommend anyone who has doubts about this company costumer, really very satisfied in my first experience as a customer I highly recommend anyone who has doubts about this company More

Lokey has serviced our car for 16 years. Perfect. On time with appointment time, clearly explain and special needed work. Total confidence in both individuals. time with appointment time, clearly explain and special needed work. Total confidence in both individuals. More

Best experience to date with this dealer.. New faces and new attitudes. Everyone was very pleasant and as promised they had me out of their in under an hour. Will definitely use them more often after this new attitudes. Everyone was very pleasant and as promised they had me out of their in under an hour. Will definitely use them more often after this. More

Not sure I agree with their recommendation that I need Not sure I agree with their recommendation that I need tires....but overall pleased with the service and price. You know you're getting the prope Not sure I agree with their recommendation that I need tires....but overall pleased with the service and price. You know you're getting the proper parts. More

Chelsea checked me in. Appointment was with Tyler who was off that day. Another man called me when my car was ready. Didn’t get his name but have worked with him before. Very nice. off that day. Another man called me when my car was ready. Didn’t get his name but have worked with him before. Very nice. More