Lokey Kia - Service Center

It took 2 hours to get an oil change done, and I also needed a key fob replacement but they said they didn’t have it in stock even though I called them ahead of time to make sure it was in stock. They to needed a key fob replacement but they said they didn’t have it in stock even though I called them ahead of time to make sure it was in stock. They told me I should call ahead next time, as if I didn’t do that. This is very inconvenient for me because I don’t have the time do come all the way to the dealership often. Also, David Woodman, my service advisor, talked to me in a condescending manner. This is happened multiple times that he has been my service advisor. More

Lokey Kia Service dept is well organized, on time, friendly and cost effective. The free oil change that is provided when purchasing your Kia from Lokey is a great service perk. I gladly recommend Lok friendly and cost effective. The free oil change that is provided when purchasing your Kia from Lokey is a great service perk. I gladly recommend Lokey Kia. More

The service was done in a timely manner. it rained that day and water was felt leaking over my foot rest. There was no leak before the service. The service manager appeared to be bothered by me entering th day and water was felt leaking over my foot rest. There was no leak before the service. The service manager appeared to be bothered by me entering the service area. She seemed very irritated that particular day and time. She was more pleasant with me leaving than she was with me coming. More

Very disappointed took 3 1/2 hours for an oil change cause they lost the work order an worked around my car in line.ty cause they lost the work order an worked around my car in line.ty More

The service at this place is bad. Charge to much and take to much time, to do simple repairs. I never saw Dave and had asked to speak to him several times. Nobody in management was around to talk to ei take to much time, to do simple repairs. I never saw Dave and had asked to speak to him several times. Nobody in management was around to talk to either. I only go here for warrantee items and nothing else. More

Matt was wonderfully helpful with all of his advice and kindness through excellent service. I am satisfied that Lokey Kia is the right place for my cars to be serviced! kindness through excellent service. I am satisfied that Lokey Kia is the right place for my cars to be serviced! More

Dave personifies customer service. You can talk to him and he listens. He makes you feel comfortable and explains in terms you can understand. I trust him and only make my appointments with him. and he listens. He makes you feel comfortable and explains in terms you can understand. I trust him and only make my appointments with him. More

Super courteous service with a smile. They went above and beyond. I look forward to seeing everyone again on Monday for my 2nd appointment. Thanks! beyond. I look forward to seeing everyone again on Monday for my 2nd appointment. Thanks! More

Chris in Service was amazing. Even though the schedule was full he got me in to correct a problem with my tire that had been replaced the day before.. As I was driving away with my car he noticed my left was full he got me in to correct a problem with my tire that had been replaced the day before.. As I was driving away with my car he noticed my left brake light wasn’t working so he flagged me over to bring the car back in and had a new bulb installed and I was on my way in a few minutes. Thanks so much for always looking out for my welfare! Lokey Kia is the best and everyone in the service department is amazing!!! More

Quick service this time. Just an oil change and a recall computer update. I was disappointed that many employees were not wearing masks, or wearing them improperly — hung under their chins, off an ear, computer update. I was disappointed that many employees were not wearing masks, or wearing them improperly — hung under their chins, off an ear, or with the nose exposed. And not making efforts to insist that customers wear masks either. More