4,296 Reviews of Lokey Kia - Service Center
Super easy to make an appointment, wait time was very low everyone was very nice. I was impressed with the Covid and they social distancing measures being taken everyone was very nice. I was impressed with the Covid and they social distancing measures being taken More
Had apt for oil change. At that time Dave Woodman told me about the recall on my vehicle, but they did not have the part in stock and would order and let me know when it came in. They called when part w me about the recall on my vehicle, but they did not have the part in stock and would order and let me know when it came in. They called when part was received, made apt. and had the work done. Everyone is great. Waiting area is clean and refreshments offered which is a very nice jesture. Also, Dave is just the nicest and most helpful person. You are fortunate to have him working for you. More
I bought 4 tires but they left off the valve stem caps and my wheels had grease stains on them which were difficult to remove when I washed it tonight. and my wheels had grease stains on them which were difficult to remove when I washed it tonight. More
Purchased 2018 kia and have had all maintenance work done at Lokey. Appts set, vehicle taken into shop quickly...everyone I have come into contact with have been terrific. One time Shop Tech even came into at Lokey. Appts set, vehicle taken into shop quickly...everyone I have come into contact with have been terrific. One time Shop Tech even came into waiting area to show me a part that we thought was on a recall, and my vehicle already had the updated part...he just wanted to explain why I was not going to see the Recall work shown on my Service Ticket. Service Advisor Dave Woodman...takes care of me..and it is appreciated. More
This dealership's service dept is a Well run dept My This dealership's service dept is a Well run dept My service advisor was chelsy and she was very informed and professional All the staff here is This dealership's service dept is a Well run dept My service advisor was chelsy and she was very informed and professional All the staff here is great Thanks More
I had a blown tire around 4pm on a Saturday and Lokey was able to take me in and take care of my problem. they closed at 5 but assured me that they could handle me. able to take me in and take care of my problem. they closed at 5 but assured me that they could handle me. More
I needed a $22 oil lamp sensor. The service person told me it would cost $160 for the job. $22 for the part and $137 per hour for the labor. My total price was $200, not at all what the service person qu me it would cost $160 for the job. $22 for the part and $137 per hour for the labor. My total price was $200, not at all what the service person quoted me. The job was not even 45 mins and I was charged a full hour of labor, which I don’t agree with. I was also told that it’s too bad this didn’t happen in May before my warranty ran out, otherwise it would have been free. This didn’t make me feel any better. Service person was polite though More
Great service. Very friendly and professional. Covid safety provisions in place. Went in for oil change and they automatically checked the general health of the vehicle and for any recalls. safety provisions in place. Went in for oil change and they automatically checked the general health of the vehicle and for any recalls. More
Service for my first lifetime oil change was quick, fast and done in a half hour. I was impressed by the service. Plus having lifetime oil changes is a first for me for owning a car. I'm very happy with it and done in a half hour. I was impressed by the service. Plus having lifetime oil changes is a first for me for owning a car. I'm very happy with it More
Have always had a good experience when bringing my car here for service. Everyone is very polite and service is usually quite prompt. The only issue I have is every time I get the car back, I have black here for service. Everyone is very polite and service is usually quite prompt. The only issue I have is every time I get the car back, I have black grease spots on my light colored cloth driver seat. Recommend covering for mechanics to sit😏 More