Lokey Kia - Service Center

Although the wait is long, everyone is very friendly and accommodating. Tom in the service center kept me informed on the status of my vehicle. accommodating. Tom in the service center kept me informed on the status of my vehicle. More

Got my recall fixed same day. Waited for 3 hours instead of 2bhours. But i am glad it was done same day. I do not have to come back multiple times. of 2bhours. But i am glad it was done same day. I do not have to come back multiple times. More

experience at service center a as fast and pleasant, able to come without appointment if need be. they let me know what they are doing before they do anything extra and get approv a as fast and pleasant, able to come without appointment if need be. they let me know what they are doing before they do anything extra and get approval first More

I suggest that Kevin smallidge works on it. Because I discovered no oil last change. And a rag and tool was left in there. Thx discovered no oil last change. And a rag and tool was left in there. Thx More

Had a good service visit, except We had a recall and you all did not have the recall parts. I called to make appointment and discussed the recall and was told the recall would be done with the oil change an all did not have the recall parts. I called to make appointment and discussed the recall and was told the recall would be done with the oil change and tire rotation. Did not happen, poor planning. More

Service department got my car in fast and took great care with it. So far I am very pleased with the service department and the workmanship. with it. So far I am very pleased with the service department and the workmanship. More

Tom was very polite and thorough. He did a great job. He went over safety concerns to watch for and explained everything in detail. I give him 5 star rating went over safety concerns to watch for and explained everything in detail. I give him 5 star rating More

I brought my car in for the Lokey Lifetime free oil change. My service advisor was very professional and didn't try and sell me on a laundry list of things to buy. This is my second vehicle from Lokey change. My service advisor was very professional and didn't try and sell me on a laundry list of things to buy. This is my second vehicle from Lokey and I am sure there will be more!!!! More

Everyone was super friendly! They were patient with me through every question and concern I had. It was my first time dealing with the service department and they made it feel super easy. I only have one through every question and concern I had. It was my first time dealing with the service department and they made it feel super easy. I only have one complaint and it deals with the complimentary services. They were discontinued due to covid but with adequately placed safety procedures there should be no concern in washing and vacuuming a vehicle. More

After arriving for my oil change appointment I Waited outside the sliding doors of the service office in the hot sun for over 15 minutes while employees walked in and out of the doors many times without outside the sliding doors of the service office in the hot sun for over 15 minutes while employees walked in and out of the doors many times without acknowledging me. Didn’t even look in my direction. Finally a man i had seen several time passing me stopped and asked what I needed. He told me dawn was on the phone with recall issue and it could take some time. She will be out when she is done. After retuning again while I’m still waiting in the heat he decided to just check my car in for me. Service department???? No, Lack of service should be the name. Every time a car is brought in for service is an opportunity to impress a future buyer. I don’t feel impressed at all. More