Lokey Kia - Service Center

Great customer service Georgette is the best service advisor that I have dealt with at Lokey KIA. I have been religiously since I bought my 2014 Optima. Many of the advisors Georgette is the best service advisor that I have dealt with at Lokey KIA. I have been religiously since I bought my 2014 Optima. Many of the advisors have come and gone. She not only makes me feel like family, but it is genuine. My Mother couldn't stop raving about her. Georgette don't you go anywhere. You stay at Lokey. You are my girl. More

Always great service, Chris was awesome. I bought my car from there, and only bring it here for my oil change and device, very helpful staff from there, and only bring it here for my oil change and device, very helpful staff More

I’ve been in twice for maintenance on my Niro And have received excellent help from Georgette. The quality of work was excellent and pricing seemed fair. received excellent help from Georgette. The quality of work was excellent and pricing seemed fair. More

Very dissapointed, there is a deadly pandemic. I told dealer I could not drop off car. I was assured there was shuttle service, that was not the case. Had to sit there an hour and half. Please in future dealer I could not drop off car. I was assured there was shuttle service, that was not the case. Had to sit there an hour and half. Please in future do not say you have shuttle when you dont. More

Drop car off Sunday and my vechile was completed by 1130. Had great service and I will be returning to my my vechile service at your location in the near future. Had great service and I will be returning to my my vechile service at your location in the near future. More

Georgette was thorough, extremely knowledgeable, and very kind. She made the entire service experience easy, convenient, and a process in which I was informed all the while. Thanks to all that team members, kind. She made the entire service experience easy, convenient, and a process in which I was informed all the while. Thanks to all that team members, too! More

Great and efficient service I have been using since I moved to the area 10 years ago, always had great and efficient server here. I always recommend to people that ask. I have been using since I moved to the area 10 years ago, always had great and efficient server here. I always recommend to people that ask. More

Dawn in service was wonderful. Very helpful and provided detailed descriptions of work conducted. Shop forgot to give me replaced wiring harness. Dawn needs a raise. detailed descriptions of work conducted. Shop forgot to give me replaced wiring harness. Dawn needs a raise. More

Purchasing my car was a nightmare. They told me they would get me a specific color 2 times and failed their end of the bargain. They wanted my down payment before I even saw the car or even before it wa would get me a specific color 2 times and failed their end of the bargain. They wanted my down payment before I even saw the car or even before it was on their lot. I recently took it in for service as my front camera is not working. They have claimed it as rodent damage and are charging 1300 to install a 460 part. I understand you want to make money, but making over 800 dollars to install a camera in 1 hour max is absurd. And thats assuming the cost Lokey is charged is the same as mine for the OEM camera. The people I rated I had a great experience with but the service department and the promising of another vehicle has been terrible. More

I was incredibly disappointed with the way NONE of the employees were wearing masks or keeping social distance. It seems extremely reckless. No sales people, not the service greatest or service techs. Aft employees were wearing masks or keeping social distance. It seems extremely reckless. No sales people, not the service greatest or service techs. After 2 months of staying away from family, friends and work to keep my husband safe, I couldn’t believe the disregard for customers safety. I have purchase 3 cars here and been a customer for 20 years. No more if I have chance to go elsewhere. I left a message for the manager to call me and he did not do so. More