Lokey Kia - Service Center

always treated with professionalism, courtesy, and expertise My third Kia, and soon there will be a fourth that I will come in and shop around for. My experience with Lokey Kia has always been positive, and I ha My third Kia, and soon there will be a fourth that I will come in and shop around for. My experience with Lokey Kia has always been positive, and I have recommended them to several friends. More

Trunk latch.... This was my 3rd trip to service dept for warrenty work.It started out to be very frustrating!The service adviser i had was awesome she knew what was w This was my 3rd trip to service dept for warrenty work.It started out to be very frustrating!The service adviser i had was awesome she knew what was wrong . The service manager expedited my work . Finally a positive experience More

Great customer service Staff was quick to greet and listen to concerns. Wait time was great, and all services were explained along with recommendations for future visits. Wi Staff was quick to greet and listen to concerns. Wait time was great, and all services were explained along with recommendations for future visits. Will definitely continue bringing my car here for service. More

Jay is the greatest Jay sold me two Kias at once.l really liked him l will keep him in mind should I need another vehicle. Also liked the coffee and cookies. . Jay sold me two Kias at once.l really liked him l will keep him in mind should I need another vehicle. Also liked the coffee and cookies. . More

Kia service never lets me down. Did not have an appointment as I usually do because my headlight had burned out. Received immediate service. Awesome every time I go there. Especia Did not have an appointment as I usually do because my headlight had burned out. Received immediate service. Awesome every time I go there. Especially Austin is so knowledgeable and professional. More

GEORGETTE/SERVICE ADVISOR Georgette handled my entire service plan which she upgraded to include front brakes. After some figuring I was able to proceed with all that was need Georgette handled my entire service plan which she upgraded to include front brakes. After some figuring I was able to proceed with all that was needed at this time. I will certainly ask for her assistance in the future! More

Car Breakdown So my car broke down and I had it towed to Lokey Kia on a Sunday. All started out well on Monday afternoon as I was advised about the problem and giv So my car broke down and I had it towed to Lokey Kia on a Sunday. All started out well on Monday afternoon as I was advised about the problem and given a timeline of completion. I asked them to do an oil change, rotate my tires and top of my fluids in the car since I had a scheduled appointment that Saturday coming up, Was advised no problem and it would be done so I cancelled my servicing scheduled for Saturday. I was advised the car would be ready by Tuesday evening as the parts needed to be overnighted. So come Tuesday afternoon I get a call from service advisor telling me that one part did not show up and the car would be ready by Wednesday strike 1 to me. Wednesday came and I received a call that the car part did not come in and car would be ready Thursday and they would call me strike 2 to me. Car was finally ready on Thursday and I went to Lokey to pick up the car and they had not done the rotating of the tires and also did not top of my fluids only the oil change so now I have to go back and get this done strike 3 and not even an apology just a blank stare from the service advisor. Lastly they do not provide a free car wash service anymore fine no problem but they offer a vacuuming of the car in lieu of this guess what - my car was not even close to being vacuumed which it really could have used - no more strikes to give out only true disappoinment and this is the 2nd time in a row I have had issues with a simple request. I only go to Lokey Kia now for my oil change since this is free for the life of the car would not recommend to others as I would have recommended before but my last 2 experiences have ruined my personal image of this dealerships service department More

Easy check in and easy pick-up I leave my car for the day and every time it's fast and simple to drop it off and pick it up. Staff is friendly and efficient. I leave my car for the day and every time it's fast and simple to drop it off and pick it up. Staff is friendly and efficient. More

Thank you Friendly, knowledgeable staff - haven’t met anyone that wasn’t willing to help. thank you so much for the great service I appreciate you all. Friendly, knowledgeable staff - haven’t met anyone that wasn’t willing to help. thank you so much for the great service I appreciate you all. More

Great service Harrison was great. He was able to get me out in 30 minutes because I never received my tire key lock. He was so courtious. Harrison was great. He was able to get me out in 30 minutes because I never received my tire key lock. He was so courtious. More