Lokey Kia - Service Center

Easy check in and easy pick-up I leave my car for the day and every time it's fast and simple to drop it off and pick it up. Staff is friendly and efficient. I leave my car for the day and every time it's fast and simple to drop it off and pick it up. Staff is friendly and efficient. More

Thank you Friendly, knowledgeable staff - haven’t met anyone that wasn’t willing to help. thank you so much for the great service I appreciate you all. Friendly, knowledgeable staff - haven’t met anyone that wasn’t willing to help. thank you so much for the great service I appreciate you all. More

Great service Harrison was great. He was able to get me out in 30 minutes because I never received my tire key lock. He was so courtious. Harrison was great. He was able to get me out in 30 minutes because I never received my tire key lock. He was so courtious. More

Car Breakdown So my car broke down and I had it towed to Lokey Kia on a Sunday. All started out well on Monday afternoon as I was advised about the problem and giv So my car broke down and I had it towed to Lokey Kia on a Sunday. All started out well on Monday afternoon as I was advised about the problem and given a timeline of completion. I asked them to do an oil change, rotate my tires and top of my fluids in the car since I had a scheduled appointment that Saturday coming up, Was advised no problem and it would be done so I cancelled my servicing scheduled for Saturday. I was advised the car would be ready by Tuesday evening as the parts needed to be overnighted. So come Tuesday afternoon I get a call from service advisor telling me that one part did not show up and the car would be ready by Wednesday strike 1 to me. Wednesday came and I received a call that the car part did not come in and car would be ready Thursday and they would call me strike 2 to me. Car was finally ready on Thursday and I went to Lokey to pick up the car and they had not done the rotating of the tires and also did not top of my fluids only the oil change so now I have to go back and get this done strike 3 and not even an apology just a blank stare from the service advisor. Lastly they do not provide a free car wash service anymore fine no problem but they offer a vacuuming of the car in lieu of this guess what - my car was not even close to being vacuumed which it really could have used - no more strikes to give out only true disappoinment and this is the 2nd time in a row I have had issues with a simple request. I only go to Lokey Kia now for my oil change since this is free for the life of the car would not recommend to others as I would have recommended before but my last 2 experiences have ruined my personal image of this dealerships service department More

Courtesy and Professional All my questions were answered and I was treated very nice. I was given recommended ation on certain things as well. The customer lounge/ waiting area All my questions were answered and I was treated very nice. I was given recommended ation on certain things as well. The customer lounge/ waiting area was very relaxing. More

Oil change at Lokey The oil change was done very quickly. Waiting in the waiting room is always a pleasure. Have all the amenities anyone could ask for. Scheduling onlin The oil change was done very quickly. Waiting in the waiting room is always a pleasure. Have all the amenities anyone could ask for. Scheduling online was very convenient. More

Oil Change Just scheduled for a regular maintenance oil change and also had the tires rotated. Everything from the scheduling to the drop off and pick up was ver Just scheduled for a regular maintenance oil change and also had the tires rotated. Everything from the scheduling to the drop off and pick up was very smooth and timely. Marquese was very polite and professional to work with. More

Service department and staff are 👍 Lokey has a great staff at the Kia store😁. Everyone is friendly and helpful !! This is one of the reasons why I bought the car there it was easy the Lokey has a great staff at the Kia store😁. Everyone is friendly and helpful !! This is one of the reasons why I bought the car there it was easy they were very helpful they worked with you to make things happen. More

Nice Service! Friendly and proffesional people. Good and nice service. I will recommended to a friend. People was very friendly and polite. Everything was done on t Friendly and proffesional people. Good and nice service. I will recommended to a friend. People was very friendly and polite. Everything was done on time! Thank you! More

Payed attention to problem and Deatail went in for a Clicking noise complaint I didn't have an appointment Chris Cosgrove got me in even though there were busy and the tech he had work on m went in for a Clicking noise complaint I didn't have an appointment Chris Cosgrove got me in even though there were busy and the tech he had work on my car was able to find my problem and resolve it Thank you Lokey team. More