4,296 Reviews of Lokey Kia - Service Center
Not able to get most work done due warranty expiration Had an oil change, oil light is still on. Needed 2 recalls, only one done - ongoing issue for 3 years. Couldn’t fix window without paying $99 just to Had an oil change, oil light is still on. Needed 2 recalls, only one done - ongoing issue for 3 years. Couldn’t fix window without paying $99 just to diagnose the problem. Not the best experience this time. Other times have been fine but one employee I spoke with was not pleasant. I barely benefited much from the extra money I paid for my warranty. My car has probably be in for an oil change or any work less than 5 times but now that I’m over mileage, I couldn’t get them to put my original tire pressure sensor and valve stem back on, since I was stranded one evening and it was replaced with tps that was not programmable. I took the original with, I already had it, but they wouldn’t replace it without charging me even though they confirmed it still worked. Just feels like I’ve paid a lot of money for the warranty and I certainly have not benefited from it anywhere near the cost. More
Service I went to Lokey Kia for an oil change. I was able to complete work tasks on my computer while waiting in the lounge. Water and snacks were available I went to Lokey Kia for an oil change. I was able to complete work tasks on my computer while waiting in the lounge. Water and snacks were available there as well. Service was completely promptly and they even washed the car! More
Harrison was very efficient, courteous and professional Lokey Kia Service is always a pleasant experience. Working with Harrison, my Service Advisor was a pleasure. He was professional, friendly and effic Lokey Kia Service is always a pleasant experience. Working with Harrison, my Service Advisor was a pleasure. He was professional, friendly and efficient and had me on my way in an hour! More
Great setvice We once again had another great experience at Lokey. This is the reason we came back to purchase another car at Lokey Kia of Clearwater . We once again had another great experience at Lokey. This is the reason we came back to purchase another car at Lokey Kia of Clearwater . More
Routine service Service was done in a timely manner. Everyone at Lokey was very nice and pleasant to work with. I especially enjoyed the car wash, saving me the troub Service was done in a timely manner. Everyone at Lokey was very nice and pleasant to work with. I especially enjoyed the car wash, saving me the trouble, a special bonus was the waiting room and the donuts More
Memory fuse issue could not be resolved on the Saturday. Rescheduling for a later date when a different technician available. I am completely satisfied with effort a could not be resolved on the Saturday. Rescheduling for a later date when a different technician available. I am completely satisfied with effort attempted by technician and customer service representative. More
Always #1 I have used Lokey Kia several times over the past five or six years. I originally selected them because my office is within walking distance. However I have used Lokey Kia several times over the past five or six years. I originally selected them because my office is within walking distance. However I have come to highly regard their positive attitude great customer service and quick responses to my needs. More
Friendly and fast The title says it all, service staff was super friendly and got me in and out nice and fast so I could get on with my day The title says it all, service staff was super friendly and got me in and out nice and fast so I could get on with my day More
Wonderful and caring dealership Lokey Kia always makes me feel like home! I love the care and personal attention I get every time I go! I love my car so much as it's holding out extr Lokey Kia always makes me feel like home! I love the care and personal attention I get every time I go! I love my car so much as it's holding out extremely well and if and when the time ever comes that I get a new one I will be right back there to replace what I have! I highly recommend Lokey Kia! More