Lokey Kia - Service Center

I like the people at the Dealership. But service takes too long. Check engine light issue took 2 1/2 hours with an appointment. Also mechanics meeting during my time in the service bay But service takes too long. Check engine light issue took 2 1/2 hours with an appointment. Also mechanics meeting during my time in the service bay. Oil changes take almost 2 hours. You need a separate building just for oil changes. Also Financing person shouldn’t change tv channel to World Cup while you’re watching something. Then just walks away. More

Being a new resident of Florida I am happy being a customer of lokey kia. Excellent service. Very professional and speedy work. customer of lokey kia. Excellent service. Very professional and speedy work. More

Personable staff. Listen to customer explanations. Keep informed of services being rendered & any new developments. Explain we'll and advise costs & recommendations. H Listen to customer explanations. Keep informed of services being rendered & any new developments. Explain we'll and advise costs & recommendations. Have included work at no charge or help to reduce costs if incurred. So far impressed with dealership. More

Waiting area is pretty dirty and small. Couches always have food crumbs all over them and smells a little weird. Service staff is nice but manager is nice but seems arrogant. Couches always have food crumbs all over them and smells a little weird. Service staff is nice but manager is nice but seems arrogant. More

Excellent timely experience. They do a great job taking care of my car and all my needs. Everyone is courteous and caring. They do a great job taking care of my car and all my needs. Everyone is courteous and caring. More

Dave has always been helpful and willing to solve any issue I have. I am working through an oil issue and this Dept has been great as we try and get through the final stages. issue I have. I am working through an oil issue and this Dept has been great as we try and get through the final stages. More

Friendly,fast. Very Efficent. Taken right away when Appt was made. Water coffee and snacks aviable Very Efficent. Taken right away when Appt was made. Water coffee and snacks aviable More

We came in without an appointment and they got us completely taken care of and back on the road in 90 minutes. So friendly and knowledgeable! completely taken care of and back on the road in 90 minutes. So friendly and knowledgeable! More

I was early for appointment, but was taken anyways. Great follow up. Wash and vacuum too! Great follow up. Wash and vacuum too! More

Wade the service manager was outstanding as was Horacio Lomas very good customer service. I wouldn’t consider taking my Sorento any place else for service. Lomas very good customer service. I wouldn’t consider taking my Sorento any place else for service. More