Lokey Kia - Service Center

Great Dealership Took my car in for an oil change, etc. the Service guys are all professional & are very thorough when doing the scheduled maintenance. They always loo Took my car in for an oil change, etc. the Service guys are all professional & are very thorough when doing the scheduled maintenance. They always look to see if my vehicle has any recalls & let me know they checked. The guys in the parts store are great as well. They are all very knowledgeable & helpful. The store is always clean & the coffee is always ready. I didn’t buy my KIA at this location, but if I get another one, it will be from this store. More

Quick and friendly Every time I get my car worked on it’s always quick and everyone is happy! They are patient and they always go a step above!! Every time I get my car worked on it’s always quick and everyone is happy! They are patient and they always go a step above!! More

Lokey experience Over all it was a good experience. Though I believe I was quoted one thing and priced another by 75$... Im pretty sure but could be wrong. But other t Over all it was a good experience. Though I believe I was quoted one thing and priced another by 75$... Im pretty sure but could be wrong. But other than that everyone was very friendly. More

Waiting for Oil Change and test drive was born Michael suggested a test drive since we had to wait. Test drove the new Stinger GT, Blue of course!! It’s easy to shudder when you are offered a test Michael suggested a test drive since we had to wait. Test drove the new Stinger GT, Blue of course!! It’s easy to shudder when you are offered a test drive because no one wants pressure to buy or feel like it. Michael didn’t pressure at all, just did it have fun and enjoy! Took my grandfather and we had a blast! Thanks for being no hassle and just enjoying the drive! Thanks!! More

Rude costumer service I have for a oli change and rotation of the tired and the Service Advisor was rude and unwilling to ansimy question in a professional way. Lost a cost I have for a oli change and rotation of the tired and the Service Advisor was rude and unwilling to ansimy question in a professional way. Lost a costumer for his actitud and not good customer service. More

I had a oil change! They got me and out very quick! Dave is awesome, he is amazing very nice and is very helpful. He lets me know everything they do to my car and informs me that I’m going to need somet Dave is awesome, he is amazing very nice and is very helpful. He lets me know everything they do to my car and informs me that I’m going to need something. I live in Valrico, that’s over hour away! But I still travel over here because I love the customer service they provide to me. More

Great as usual Zach/Zack did a great job as usual. Service was done on time and they were able to take my car back at my appt time. Great job communicating everythin Zach/Zack did a great job as usual. Service was done on time and they were able to take my car back at my appt time. Great job communicating everything that needed service and getting my car back to me in a timely manner. More

Professionalism I am used to made an appointment for service at another dealership and was not impressed will be bringing my car her for service from now on. The service writer g made an appointment for service at another dealership and was not impressed will be bringing my car her for service from now on. The service writer got the tech that worked on my car when I had a question on the update that was performed. More

Scheduled oil change Went for oil change, cabin filter changed etc. was informed during check in there’s a recall on ignition inhibitor? Did not get notified at all , good Went for oil change, cabin filter changed etc. was informed during check in there’s a recall on ignition inhibitor? Did not get notified at all , good I went for oil change. Didn’t noticed when I got home my engine light is on and cruise control not working at all Have to returned to dealer to check / troubleshoot the issues. Waited again for 2 hrs. I was told somehow water got in whatever they are checking, ignition etc. and have to reboot computer in my car Pls make sure you do a checklist before you return the car to the owner. I can only do these service check up, oil change on weekends due to work I took a day off following wed to have my car checked again This issues never happen on other KIA dealer service dept. More

Service friendly. Always friendly. The shuttle service was timely and the service was completed early. I was conveniently taken to a near by mall which I enjoyed. The Always friendly. The shuttle service was timely and the service was completed early. I was conveniently taken to a near by mall which I enjoyed. The paperwork was reviewed with me prior to my exit and my car is in great condition. More