Lokey Kia - Service Center

Went in for maintenance left with new car We went in for a free oil change and wound up leaving with a 2018 Kia Soul with no down payment and half the interest rate rate I was on We went in for a free oil change and wound up leaving with a 2018 Kia Soul with no down payment and half the interest rate rate I was on More

Great Clean waiting area.car wash.free snaks and water.charger station . tv and magazines .news paper.friendly staff. Quick service .not too long waiting ti Clean waiting area.car wash.free snaks and water.charger station . tv and magazines .news paper.friendly staff. Quick service .not too long waiting time. More

Great! The service dept. is great! They are prompt getting the car back and usually when they say it will be ready at a certain time, it is ready! Thank you The service dept. is great! They are prompt getting the car back and usually when they say it will be ready at a certain time, it is ready! Thank you Dave! More

No solution Found Brought in my Kia Sorento due to no AC. On the first visit they found a hole and repaired it. The next day the AC/Freeon was all gone again and I we Brought in my Kia Sorento due to no AC. On the first visit they found a hole and repaired it. The next day the AC/Freeon was all gone again and I went back. This time they looked and couldn't find the problem and offered no solution other than to recharge the system again with Freeon. Yet again, the next day no more AC. They haven't found the second hold or offered any solution as to finding it. More

Recall Service and Oil change In and Out!!!!!! Safety inspection done, Tire rotation done, friendly. Notated another item that needs to be done and quoted it along with telling us In and Out!!!!!! Safety inspection done, Tire rotation done, friendly. Notated another item that needs to be done and quoted it along with telling us how long it will take. More

Very pleasantly impressed I was uncertain what to expect as my initial contact person and the service person appeared so serious. But my car was serviced promptly and Derek, m I was uncertain what to expect as my initial contact person and the service person appeared so serious. But my car was serviced promptly and Derek, my service person, was gracious and considerate in providing me feedback. He paid personal attention to my concerns and queries. I sought an extra service and he courteously escorted me to the parts department and introduced me to a person there to take care of my needs. I felt very much cared for as a KIA car owner and client. I would have recommended that staff smile when initially greeting customers to disarm any undue concerns the customer may have, but your care, service and product quality speak volumes and more than made up for any lack of initial smiling.. More

Service guy made a simple mistake and fixed the problem! 4/21/18 After a honest mistake yesterday, Dave Woodman our service rep, fixed the issue and went above and beyond to address my requests/demands. The 4/21/18 After a honest mistake yesterday, Dave Woodman our service rep, fixed the issue and went above and beyond to address my requests/demands. The tech in the garage showed me everything I requested, and he and I had a good laugh about it. Dave Woodman, you are the man and thank you again. Cheers, Neil Lynch More

Ongoing excellence Lovey Kia in my mind epitomizes excellence in customer service and overall competence. I have owned my Kia for 5 years and had it serviced there for Lovey Kia in my mind epitomizes excellence in customer service and overall competence. I have owned my Kia for 5 years and had it serviced there for all maintenance. The facility is clean and inviting and always feels like you are part of the family!! More

Great service Very courteous staff promptness overall excellent experience my car came back nice and clean cleaner than when I brought it in. Person I spoke with ov Very courteous staff promptness overall excellent experience my car came back nice and clean cleaner than when I brought it in. Person I spoke with over the phone to set up my appointment was very courteous I'm sorry I don't remember her name. More

Quick & loaner car. Every time we bring my car in we get the same service agent and he is perfect for the job personable and he assesses what needs to be done in a very Every time we bring my car in we get the same service agent and he is perfect for the job personable and he assesses what needs to be done in a very fashionable manner. He gave us a loaner car which we needed desperately that particular day the problem was rectified and we were notified when to pick the car up really quick and then we thank them for doing such a great job the whole family have KIA’s thank you More