Lokey Kia - Service Center

Service Oil change was done in a timely manner. The waiting area was clean and neat. Seating area wa a bit crowded. Everything went well. Thank you. Oil change was done in a timely manner. The waiting area was clean and neat. Seating area wa a bit crowded. Everything went well. Thank you. More

Replace air vent My only complaint is that I had an appointment but still waited 75 minutes for my car to be fixed. Just pop out a broken air vent and replace it My only complaint is that I had an appointment but still waited 75 minutes for my car to be fixed. Just pop out a broken air vent and replace it More

Always amazing service I come in for regular oil changes and I always wait instead of leaving, it's always clean in thd waiting area and they always have a snack or water fo I come in for regular oil changes and I always wait instead of leaving, it's always clean in thd waiting area and they always have a snack or water for customers to enjoy. I love the staff and atmosphere! Awesome service everytime, even if it's a long wait at times😊 More

Pleasant experience. I had a great time. The chairs to wait in were very comfy. I had some coffee and a donut while I waited. I enjoy my time thoroughly. I had a great time. The chairs to wait in were very comfy. I had some coffee and a donut while I waited. I enjoy my time thoroughly. More

Fantastic Only my 2nd oil change since I bought the car here. The first change was terrible in that they did not have the recalled part my car needed, and the 3 Only my 2nd oil change since I bought the car here. The first change was terrible in that they did not have the recalled part my car needed, and the 30 minutes the guy told us it would take, actually took about 4 hours. This time was the complete opposite! The guy was super nice, and told us it would take between an hour and an hour and a half, so we walked down to BK for dinner and my car was ready within 5 minutes of me returning to the dealership. Recalled part changed and oil changed and everything checked within an hour. Just like the guy said! 😁 More

AMAZING SERVICE TEAM No complaints. The entire service team were incredibly courteous. Provided shuttle service if needed. Fresh coffee and donuts as well. Fast and effici No complaints. The entire service team were incredibly courteous. Provided shuttle service if needed. Fresh coffee and donuts as well. Fast and efficient service! Definitely Recommend! More

Great Service. I could not be more pleased with the service I received on my recent visit. Your service advisor, Dave Woodman, whom I have had for most if not all m I could not be more pleased with the service I received on my recent visit. Your service advisor, Dave Woodman, whom I have had for most if not all my service visits. always goes out of his way to make it a wonderful experience. More

Took 4 hours to do 2 minor repairs. The customer lounge has only a few places to sit. If you visit the restroom, you lose your seat. You can’t hear the tv because the showroom music is t The customer lounge has only a few places to sit. If you visit the restroom, you lose your seat. You can’t hear the tv because the showroom music is too loud. The service technicians don’t keep you informed as to when your car will be ready. Waiting 4 hours to have a hose installed and a sensor disconnected is ridiculous! More

Lokey Kia Service Center Lokey Kia continues to exceed my expectations of great service with our Kia Soul. Not only are the staff professional and extremely courteous, they go Lokey Kia continues to exceed my expectations of great service with our Kia Soul. Not only are the staff professional and extremely courteous, they go out of their way to make you feel comfortable while at the service center. In addition they clearly 'know their stuff' and are able to answer all questions right away. Highly recommend the service center at Lokey Kia! More

75K check up I went in for a 75K service, but since I bought the car out of state and wasn’t “under warranty” they wouldn’t service me basically. Which is stupid c I went in for a 75K service, but since I bought the car out of state and wasn’t “under warranty” they wouldn’t service me basically. Which is stupid considering I had moved here from out of state months ago, had brought my Kia here a couple of times already and hadn’t had a problem until now and my car has probably not been under warranty for a while. So I ended up with an oil change only, and if that’s all they’re willing to do without our even doing a basic 27 point check (which they offer for free as a service special) then I’ll just go someone else next time for a lot cheaper. I wasn’t told if anything needed to be repaired to replaced which is something I’ve expected the 5 years I’ve had the car but after this time I probably will just go somewhere else. I also kept getting passed off to different team memebers just to check in/check out. Which is rude and annoying. More