4,296 Reviews of Lokey Kia - Service Center
The dealership is clean and the people are nice. They got my car right in even though I did not have an appointment. Everybody was very professional and friendly They got my car right in even though I did not have an appointment. Everybody was very professional and friendly More
I had a warranty covered engine failure on a Kia product. It took over a month for them to work with the warranty provider, to verify it was a covered part failure. Then another 2 months to replace the part. It took over a month for them to work with the warranty provider, to verify it was a covered part failure. Then another 2 months to replace the part. The service liaison assigned to me (Joe) was impossible to contact. After escalating to the department manager, things when smoother. Upon picking up my vehicle, several other parts (radio/usb charger were no longer functional but we’re working when we dropped it off). Overall my family has bought 4 vehicles from Lokey Kia and I highly doubt we will shop here ever again. More
Did a great job from the time I dropped off my car until the time I picked it up everyone was super friendly and my car came back cleaner than it was delivered the time I picked it up everyone was super friendly and my car came back cleaner than it was delivered More
I got right into service as soon as I got there. The attendant let me know that my car would probably take about 3 hours. He was right. Picked it up and it was done and cleaned. The attendant let me know that my car would probably take about 3 hours. He was right. Picked it up and it was done and cleaned. More
This was my first time at Lokey Kia. I needed an oil change and a tires rotated. Micheal McGhee was my service advisor. He had my vehicle serviced quickly and provided periodic updates w I needed an oil change and a tires rotated. Micheal McGhee was my service advisor. He had my vehicle serviced quickly and provided periodic updates while I waited in the lobby. He’s an outstanding young man and knows the meaning of customer service. I would recommend Micheal to anyone that needs their car serviced at this dealership. More