Lokey Kia - Service Center

Sunroof has been broken since early May. Still not fixed and nobody will return phone calls. EXTREMELY DISAPPOINTED! Still not fixed and nobody will return phone calls. EXTREMELY DISAPPOINTED! More

Confirmed an appt for service and the whole process from keeping appt., getting car serviced and explanation of billing was explained in details. Thank you. keeping appt., getting car serviced and explanation of billing was explained in details. Thank you. More

The service was good and the staffwere accomodating. I always enjoy the coffee too! Thanks for keeping me on the road😎 I always enjoy the coffee too! Thanks for keeping me on the road😎 More

Very happy with the patience and help given by Dave Woodman with me. I am “hard of hearing” and did not initially understand the charges for the service. He actually had applied all that Lokey allowed Woodman with me. I am “hard of hearing” and did not initially understand the charges for the service. He actually had applied all that Lokey allowed discount to the service. I appreciate his patience and hope I did not frustrate him to badly. Thank you Dave! More

Excellent customer service provided by Horacio Lomas. He is very professional and knowledgeable. I highly recommend him. He is very professional and knowledgeable. I highly recommend him. More

Fast and efficient service. Courteous customer service representative. Waiting area was nice and comfortable. Shuttle service was available. Courteous customer service representative. Waiting area was nice and comfortable. Shuttle service was available. More

Called me and told me there was a recall on my windows. Service advisor agreed. When I was outside waiting for ride advisor told me no recall?? 3 windows inop on 2017 Sportage (factory defect). Then adviso Service advisor agreed. When I was outside waiting for ride advisor told me no recall?? 3 windows inop on 2017 Sportage (factory defect). Then advisor told me $324 to repair 1 window. 2 hours later calls mre and says $540 to repair 1 window. This is the same window this dealership repaired 11 months ago for $350? Spoke to service manager unhelpful...did not care...requested call from manager of dealership...5 days later...no call...Still cannot believe the bait and switch tactics...Recall? No recall $540 per window...Still have 2 inop windows...No customer service at this dealership More

Great service. Great Rep!!! Out in 45 minutes!!!! And, I got to watch my favorite show while waited...fixer upper, of course. Great Rep!!! Out in 45 minutes!!!! And, I got to watch my favorite show while waited...fixer upper, of course. More

Dave, who handled my repair, was the best and so courteous!! he made my entire lokey experience easy and seem less. courteous!! he made my entire lokey experience easy and seem less. More

Everything from booking the appointment to notifying me of any additional work to being completed, they communicated each time promptly. The staff was courtious and handled the service experience the way of any additional work to being completed, they communicated each time promptly. The staff was courtious and handled the service experience the way it should be. Thank you. More