Lombard Toyota

I purchased a new vehicle back in March. The purchase process had some hiccups, but ultimately I made the purchase. Then in July I received a notice from Cook County that taxes were still du The purchase process had some hiccups, but ultimately I made the purchase. Then in July I received a notice from Cook County that taxes were still due. I called the dealership on Monday and left a message. Called again Tuesday and left a message. On Wednesday no one had called me back so I called my sales person directly. Kenny answered and said he’d have to get back to me the next day when he was in the office. No call on Thursday. I called Kenny again Friday and he said that finance was supposed to call me and he would check with them and have them call me. I then received a text from him that they did not collect the Cook County tax. Ok, not helpful. In March we had negotiated an all-in price. Typically that means all taxes. Neither Kenny nor the finance person I dealt with informed me that Lombard Toyota chooses not to register with Cook County in order to remit their tax. We discussed Cook County taxes during negotions, which caused Kenny to increase the price to cover the added tax. Now I have a bill to pay in addition to the extra I paid for my vehicle. I’m disappointed this wasn’t disclosed. I’m disappointed no one could call me back. I’m disappointed that when I drove to the dealership to finally talk to someone, the finance person could only tell me that he just pays what the computer tells him and that it is illegal for them to pay takes to Cook County, which is untrue. This is my second Highlander from Lombard Toyota and will be my last. More

Igor is an amazing sales manager, help my elderly parents buy their new 2026 Toyota Camry. Kenny Jordan finalize the sales with my parents and he just made it so smooth and easy and low stress. This is our t buy their new 2026 Toyota Camry. Kenny Jordan finalize the sales with my parents and he just made it so smooth and easy and low stress. This is our third vehicle from Lombard Toyota, a 1990, 1991 and 2026 Toyota Camry. They have never let us down and you can look no further than this dealership, it was such a hassle at every other dealership when looking for this 2026 Toyota Camry. These guys just are professionals and have kindness and do not try any unusual sales tactics. More

Igor the sales manager took great care of my older parents looking for a Camry. They wrecked their car and needed a new car but had to have the right price. NO OTHER DEALER except Igor at Lombard ca parents looking for a Camry. They wrecked their car and needed a new car but had to have the right price. NO OTHER DEALER except Igor at Lombard called me back or allowed me to work over the phone. Igor was amazing and got right to it and sold us the perfect Camry. I cannot thank him enough. We bought our first Camry brand new in 1991 from Lombard and we are glad to be back. More

Our salesperson Fernanda Anguiano did a wonderful job, from the moment she greeted us to handing us the keys to the new Supra. She was patient, informative and friendly. Igor Petkovic the sales manager wa from the moment she greeted us to handing us the keys to the new Supra. She was patient, informative and friendly. Igor Petkovic the sales manager was also very helpful and left the pressure machine off. Thanks for everything, loving the new toy!! More

Had a great buying experience with Lombard Toyota. Drove 2 hours and the car was better than advertised, and fairly priced. Larry and Sultan were a pleasure to work with. Smoothest car purchase I’ve Drove 2 hours and the car was better than advertised, and fairly priced. Larry and Sultan were a pleasure to work with. Smoothest car purchase I’ve ever experienced. Thank you!! Highly recommended! More

Kenny was great to work with in purchasing a new car. It was a pleasant experience It was a pleasant experience More

Our salesman, Kenny Jordan, was very knowledgeable, friendly, and to a lot of time with us. The purchasing of our Rav 4 XLE was a very enjoyable experience. friendly, and to a lot of time with us. The purchasing of our Rav 4 XLE was a very enjoyable experience. More

Thanks to Salesman Jake Porter for going above and beyond helping us get our 2025 Toyota Highlander Hybrid. It took four months but was worth the wait!! He kept us informed along the way, we appreciate eve helping us get our 2025 Toyota Highlander Hybrid. It took four months but was worth the wait!! He kept us informed along the way, we appreciate everything you did for us! More

The experience was great from the moment we walked through the door. Jake greeted us at the door and was attentive to everything we were looking for. Igor went above and beyond to get us the car we wa through the door. Jake greeted us at the door and was attentive to everything we were looking for. Igor went above and beyond to get us the car we wanted that fell within our price range. I would recommend this Toyota location to anyone looking for great customer service and a fair price. More

Ali was an amazing salesman. He was extremely professional and helped us get exactly what we wanted. Thanks so much Ali!! He was extremely professional and helped us get exactly what we wanted. Thanks so much Ali!! More