Lombard Toyota

Our first miniVan We came in expecting to go home bringing either the highlander or the sienna with us. Tiffany was there and greeted us at the entrance. She showed us We came in expecting to go home bringing either the highlander or the sienna with us. Tiffany was there and greeted us at the entrance. She showed us the sienna and have it on test drive. Feel was what I expected. Was shown the highlander too but we were already settled with the sienna and decided to go for the limited premium trim. Color decided was not on stock in the dealership so have to wait an hour or so. All in all, it was a great experience coming to toyota Lombard, and Tiffany made it all possible! More

Well Deserved! I purchased an auto from Lombard Toyota & am very pleased wth this establishment, the step-by-step journey! When we first came in we were greeted ple I purchased an auto from Lombard Toyota & am very pleased wth this establishment, the step-by-step journey! When we first came in we were greeted pleasantly from one of the Sales & Leasing Consultants, (Sam), who was very helpful, experienced & patient. After deciding what vehicle I wanted, I was directed to a gentlemen who handles the financial/ contractual process & he too was pleasant & helpful & sought to get me a good interest rate & extended warranty auto care plan. I also had the pleasure of meeting two lovely ladies with exciting personalities who yes, them too, explained step-by-step what I needed to know in their area of their expertise. I've been there on purchase day; again to xxu with paperwork & once more to have a protective shield/coating applied to outer & interior of auto (to aid in protecting paint from being damage due to the extremities outside) and each time I was greeted with kindness & a smile! Their names are Sarim, Rocco, Patti & Tammy! I also thank those of which I had other interactions, for they too, were kind & professional! Great experience! Thank you all! More

AWESOME Brian in the Service department at the Lombard Toyota location was AWESOME.Typically, dealing with car issues is a long dragged out nightmare. Brian m Brian in the Service department at the Lombard Toyota location was AWESOME.Typically, dealing with car issues is a long dragged out nightmare. Brian made sure that it was quick, easy, and painless process. I arrived to their location and my car was looked at, quoted, and received the loaner under an hour. I definitely recommend them. Thanks Again for all your help! BL More

Easy to deal with - especially the service department I had a part break on my car - took it to Lombard toyota - they ordered the part - called me in - everything was done in quick order - and it cost les I had a part break on my car - took it to Lombard toyota - they ordered the part - called me in - everything was done in quick order - and it cost less than the estimate. More

Service The service was excellent. We worked with Ali he was great and I recommend him to my family and friends. We love our new Camry . The service was excellent. We worked with Ali he was great and I recommend him to my family and friends. We love our new Camry . More

Excellent service, very informative. I've been very happy with my Toyota experience. I bought my first Toyota as a Certified Used Car at Lombard Toyota. From sales to service, it's been I've been very happy with my Toyota experience. I bought my first Toyota as a Certified Used Car at Lombard Toyota. From sales to service, it's been a great experience. Everyone has been friendly and service has been top notch. More

TOYOTA SERVICE SAFETY RECALL REPAIR Everyone is friendly and helpful. They provided great service and sends updates when the car is ready for pickup. They do provide drop off service whi Everyone is friendly and helpful. They provided great service and sends updates when the car is ready for pickup. They do provide drop off service while they work on my car. More

Friendly Service The service team at Lombard Toyota is always friendly and helpful. They keep you informed and only provide service that’s needed. i’ve bought two cars The service team at Lombard Toyota is always friendly and helpful. They keep you informed and only provide service that’s needed. i’ve bought two cars from this dealer and will only go here for service. More

OIL change Great customer service, always friendly and courteous. I would highly recommend Toyota Lombard to others for their car buying needs. Will continue to Great customer service, always friendly and courteous. I would highly recommend Toyota Lombard to others for their car buying needs. Will continue to do business here.. More

Last Lease Service I was in from out of town and new to dealership. Service person never approached me or introduced himself....service area was below average for the si I was in from out of town and new to dealership. Service person never approached me or introduced himself....service area was below average for the size and scale. My dealership back home has welcoming grateful staff, lovely waiting area and fully washed and DRIED car when done. They appreciate my business and make me feel valued. This guy could've cared less about me was more worried about his Dunkin Donuts coffee drink then me as he kept stopping to drink it while typing in my info. Makes me anxious to get back to Olathe Kansas to trade in my vehicle....this was a way for me to check out Lombard Toyota....hmmmm. (Could've been my 3rd Toyota) Not a great impression. More