Lombard Toyota

Great Service Visit! I live in Kankakee, IL and my Toyota dealer does not provide evening service hours. I love Lombard Toyota for the reason that I can have my car servic I live in Kankakee, IL and my Toyota dealer does not provide evening service hours. I love Lombard Toyota for the reason that I can have my car serviced during evening hours and it is worth the drive for me. Jerry McWilliams was great to work with and I am TOTALLY satisfied with the work and will be a return customer. More

worst service center ever Tony the service director is a rude and ignorant man. Our seat belt broke on a 2014 carrolla and he has the nerve to be condiscending about getting th Tony the service director is a rude and ignorant man. Our seat belt broke on a 2014 carrolla and he has the nerve to be condiscending about getting the car back in a reasonable time . First off the seatbelt should be the last thing that breaks, to not have one in stock is ok but to be a schmuck about it is not ok. They couldnt even take one off of a car in the lot and change it out then put it in the other car when the part comes in. There EXCUSE is "the part has to be made", i must look like i fell out of a pear tree. I should have went to a better run and more competent toyota like Elgin toyota. With morons like tony and his idiotic service writers I WILL NEVER GO BACK TO LOMBARD TOYOTA!!!!!!!!!!!! More

Service I was very pleased with the service and they were very prompt. I will continue to have my car serviced here at Lombard Toyota. Thank you. Ken Bruzek I was very pleased with the service and they were very prompt. I will continue to have my car serviced here at Lombard Toyota. Thank you. Ken Bruzek More

Buying our 4th vehicle with Lombard Toyota This is the 4th car we have purchased from Lombard Toyota. To get a reference price we visited another local dealership and had a very bad experience This is the 4th car we have purchased from Lombard Toyota. To get a reference price we visited another local dealership and had a very bad experience. We feel welcome at Lombard Toyota. We recently had another experience where Lombard Toyota did the right thing and it cemented our loyalty to this dealership for our Toyota needs. More

Experience with John Karedis at Lombard Toyota In the past I have not had good experiences in buying cars, but dealing with John Karedis and everyone at Lombard Toyota was wonderful!! John was very In the past I have not had good experiences in buying cars, but dealing with John Karedis and everyone at Lombard Toyota was wonderful!! John was very knowledgeable, fair and did not play any games which made this a great experience! I would definitely refer anyone to John and the dealership. Thank you to everyone! Plus--I love my new Highlander! Suzanne Gillen More

Service of my Matrix I found the whole experience of bringing my car in for service pleasurable. From the reception to the service desk, keeping me advised of progress and I found the whole experience of bringing my car in for service pleasurable. From the reception to the service desk, keeping me advised of progress and providing me with a loaner for the night.Great job! More

What a Car Buying Experience Should Be. My husband and I entered Lombard Toyota on Saturday, April 13th to "look" . We were approached be a friendly and knowledgeable young man named Ian.. My husband and I entered Lombard Toyota on Saturday, April 13th to "look" . We were approached be a friendly and knowledgeable young man named Ian...he answered the myriad of questions I had about the Camry and Avalon models. Soon after, we were test driving a 2014 Avalon. The rest is history. Prices and trade in-value was presented and a deal was signed! I am in my 60's and through the years I have purchased many vehicles and this by far has been my best experience ever.....it was painless. Thanks Toyota for putting me in the driver's seat of my dream car. More

It was my best car buying experience to date. All my concerns were addressed and felt quite comfortable throughout the process. Lombard Toyota has a winning combination with there staff and product. concerns were addressed and felt quite comfortable throughout the process. Lombard Toyota has a winning combination with there staff and product. More

I went in for a recall on my Prius. I was greeted promptly and courteously. I informed my service writer that I would be waiting for my vehicle. I was told that it would take about an hour and they w promptly and courteously. I informed my service writer that I would be waiting for my vehicle. I was told that it would take about an hour and they would come and get me when my car was ready. My car was ready in less than a hour. The service writer came to get me. My car was washed and ready inside the service entrance, so that I didn't have to go out into the weather or find my car someplace out in the lot. What more could you ask for? More

Toyota needs to improve the Highlander parts great service but i've lost one of the boots off of the roof rack and i've lost at least 6 chrome lug nuts. i've bought the replacement parts menti great service but i've lost one of the boots off of the roof rack and i've lost at least 6 chrome lug nuts. i've bought the replacement parts mentioned above and your service dept. installed them but i don't have real confidence that they just won't drop off again. I think you have great group of staff working in your service dept. but Toyota needs to design better parts so they just don't fall off. I know that the parts are only cosmetic but in my opinion, showing rusty lug nuts and no boot for the roof rack, just makes the highlander look trashy. More