Lombard Toyota

I always get great service at Lombard Toyota! Jeff is easy to work with and always helpful, courteous, makes sure I understand what needs to be done, and I totally trust in his recommendations easy to work with and always helpful, courteous, makes sure I understand what needs to be done, and I totally trust in his recommendations More

I bought my Toyota Corolla here 2 days ago. After searching for a week for a used car and being frustrated either with selection, service, extra fees or quality of cars, my mechanic friend told me ab searching for a week for a used car and being frustrated either with selection, service, extra fees or quality of cars, my mechanic friend told me about the deal his neighbour got on Corolla in this dealership couple of weeks earlier and I walked in determined to buy the car if they gave me the same deal. I talked to Mr. Petrovski, who verified the deal and agreed. Then Sales rep Wesley Radford made the sale the most pleasant and smooth, let me test drive the car, set up all connections and prepared the papers and the car. Finance dpt. did all the paperwork even after closing hours, and they even took care of returning my rental car, so I could drive my new car home the same night! I am very happy with the way they handled my request, so I did not feel pressured into anything I did not want to do. And since we owned Toyotas before (even though used), and I know of their quality and quality of the service, I am sure I will be happy with my new Corolla! More

Oil change and tire rotation. Hard to wax eloquent about that but a cup of green tea in the waiting room was hot and green on St Pat day. that but a cup of green tea in the waiting room was hot and green on St Pat day. More

The service manager or whoever greeted me was very courteous, prompt and treated me very very well and fairly! Thank you so much! We have appreciated the excellent work of Lombard Toyota for years! courteous, prompt and treated me very very well and fairly! Thank you so much! We have appreciated the excellent work of Lombard Toyota for years! More

Made unnecessary comments as he was trying to tie the deal. Directed our questions to something off topic. Unprofessional of him. Never again coming here. deal. Directed our questions to something off topic. Unprofessional of him. Never again coming here. More

I had my 07 Prius towed to Lombard Toyota from off the expressway in the late afternoon of a Friday. The next morning, by 8 am, Jeff from service contacted me with a full explanation of his findings and expressway in the late afternoon of a Friday. The next morning, by 8 am, Jeff from service contacted me with a full explanation of his findings and had extremely helpful suggestions. I found him to be a straight talker, meaning he didn’t sugar coat the diagnosis nor did he loose me in technical talk. For my first ever experience with the service department and in particularly Jeff, I would recommend having service done here. More

I find Lombard Toyota patient and reliable when dealing with my car issues. They were very helpful in dealing with insurer, and handling an insurance mixup. with my car issues. They were very helpful in dealing with insurer, and handling an insurance mixup. More

Excellent service. Employees were friendly, kind, and helpful. I definitely would recommend Toyota to family, coworkers, and friends. Outstanding customer service and team work. My favorite dealership. helpful. I definitely would recommend Toyota to family, coworkers, and friends. Outstanding customer service and team work. My favorite dealership. More

Helpful staff, fast service, great price. Vehicle is not a Toyota & the service was fast and the wiper recommendation was perfect. I had forgotten and the weather is bad a Toyota & the service was fast and the wiper recommendation was perfect. I had forgotten and the weather is bad More

Nice dealership. Larry was great and very helpful. Got the vehicle I wanted at the right price. Not as stressful as other dealers. Surprisingly competitive. the vehicle I wanted at the right price. Not as stressful as other dealers. Surprisingly competitive. More