Lombard Toyota

As always excellent service. Jeff always keeps me informed, and has my trust when telling me what needs attention. Ready as promised. Thank you Jeff! informed, and has my trust when telling me what needs attention. Ready as promised. Thank you Jeff! More

Geries helped my friend and I find a nice used car. He was very knowledgeable of the company and the vehicle and helped us out on finances (especially nice because we are college students) and treated us was very knowledgeable of the company and the vehicle and helped us out on finances (especially nice because we are college students) and treated us with respect and kindness. More

The service at Lombard Toyota has always been very good. They fixed my tire pressure indicators which resolved the tire problem light and now gives me the pressure for each of my tires again. The cost over They fixed my tire pressure indicators which resolved the tire problem light and now gives me the pressure for each of my tires again. The cost over $500 seemed a little high. More

This is my 3rd RAV4 from Lombard dealers always a rally good experience the service shop is on top of emailing when it’s time for a maintenance check my car is always washed upon pick up would highly recom good experience the service shop is on top of emailing when it’s time for a maintenance check my car is always washed upon pick up would highly recommend this dealership they really take care of their customers More

Great sales. Fantastic, helpful service! Vasco and the service team were really helpful and fast addressing an issue with my 2017 highlander that I recently purchased service team were really helpful and fast addressing an issue with my 2017 highlander that I recently purchased More

Advisor Jeffrey Serwas provided excellent customer service and friendly. Jeffrey answered all my questions. Lombard Toyota service department provided great service to my Highlander. Environment is service and friendly. Jeffrey answered all my questions. Lombard Toyota service department provided great service to my Highlander. Environment is friendly. More

Worked with AA and MoudiThey were both very Worked with AA and Moudi They were both very knowledgeable and helpful and I enjoyed working with them. I would highly recommend them both to friends Worked with AA and Moudi They were both very knowledgeable and helpful and I enjoyed working with them. I would highly recommend them both to friends and family. More

We had a knowledgeable salesman, AA, and his wonderful manager, Moudi, who helped us with our used car purchase. We highly recommend working with these guys. manager, Moudi, who helped us with our used car purchase. We highly recommend working with these guys. More

Gene help me to get my new car and he was awesome. Great customer service. Also the Finance Manager was very nice and helpful. Great customer service. customer service. Also the Finance Manager was very nice and helpful. Great customer service. More

Hi, so my mother got a car from Lombard Toyota for my 18th birthday. My mom wanted the car to be in her name just in case anything happens but she doesn’t have a license. The dealership said they were ok 18th birthday. My mom wanted the car to be in her name just in case anything happens but she doesn’t have a license. The dealership said they were ok with her not having a license and she put down 1800 for the car. Now mind you, when my mother came home with the car to surprise me I was able to keep the car for almost a week until the dealership called her back saying that they couldn’t find a financier for the car so my mom just wanted to get her money back. They tried whatever way they could to try to keep her money by saying they’ll give us another car it’ll just be slightly older. They cave us a 17 Ford Focus and said everything would be ok that they’ll still look for another financier. Now I know some of you might be thinking why didn’t she just put it in my name if it’s all about a license. My mom didn’t want that car to go in my name and my father didn’t either I’m not sure why but it doesn’t matter. Moving forward, she got a call from them two weeks ago saying they couldn’t find a financier for the car and she’ll have to rerun it Monday and they’ll give her all her money back. My mother went to return the car last week Monday and when she arrived at the dealership they said the the GM Manager was not there to sign off on her check so they could give her the money. They told us to call the Wednesday. When she called them Wednesday all of a sudden the finance manager was on vacation and would be back until Monday (Today) and to call then. When my mother called this morning the Finance manager who’s name is PATRICK KENNEDY said he’d call her back right away. We waited until 2pm and still didn’t receive a call. When my mother called him again he said the the GM manager came to work for an hour and then went home sick. So not only are the lying to us, they’re not trying to give my mother her money back. We tried to call the Lombard police but they said this was a civil matter. How can they just throw our concerns away when these people are hold our money hostage? More