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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

Overview
Reviews
Vehicles
4.4
169 Reviews
Ready to buy a vehicle or come in for a service appointment? Enjoy complimentary snacks, coffee, tea, and wi-fi while you wait!
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8811 IH35 South

San Antonio, TX

78211

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Showing 169 reviews

April 09, 2026

Courteous and it didn't take long for the service to complete. I'm glad with the service Lonestar jeep does. More

by arod3511
Recommend Dealer
Yes
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Apr 09, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to know our team provided swift and courteous service on your Jeep Wrangler Unlimited. Thank you for the five-star feedback and for trusting us with your vehicle.

April 09, 2026

Got there and got off I was greeted right away. Got oil change it was quick. More

by hildakitty71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember he's name
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Apr 09, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear you were greeted promptly and that your oil change was completed efficiently. Thank you for the 5-star rating. Enjoy your Dodge Journey.

April 08, 2026

She was very helpful , and service was good too The time they took with my truck it was not alot, they called me when it was ready, they told me to take my time, to go and pick it up. More

by GUADALUPEESQUIVEL11
Recommend Dealer
Yes
Employees Worked With
It was women but don't remember her name
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Apr 08, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re thrilled our team offered helpful, efficient service on your Ram, promptly calling you when it was ready. It was our pleasure to give you the time you needed to pick it up, and we appreciate your kind words.

April 06, 2026

Mark got me in ASAP to get my jeep fixed both times. Happy with the work. More

by dkgriffin2011
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 06, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re delighted we could fit your Jeep Compass in quickly and that you’re pleased with the repair work. Thank you for sharing your experience.

April 05, 2026

All ok Carolina was real helpful with us and extended warranty company I will recommend lonestar Dodge to my friends More

by Johnny mendez
Recommend Dealer
Yes
Employees Worked With
Carolina
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Apr 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear we could assist you with your Ram service and coordinate with your extended warranty provider. Thank you for recommending us to your friends and we look forward to taking care of them.

April 04, 2026

Kept me informed about the work and time line until completed. Left shop rags in engine compartment. More

by peppersack32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Apr 06, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lone Star Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2026

Rude as can be. Didn't inspect vehicle before left lot. Daytime running lights weren't working. Tires had nails More

by JSANCHEZ1251
Recommend Dealer
No
Employees Worked With
deana or Diana
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Apr 03, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Apr 06, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 26, 2026

Clean dealership, great customer services, attentive employees, quick process, dealership shows they care for their customers. More

by CALEB.MORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Moore, sales manager & Benito Ramos
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Mar 26, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for noting our clean facility and the attentiveness of our team. We’re glad the purchase of your new Ram 1500 was quick and reflected our care. Please reach out if there’s anything else you need.

March 14, 2026

Went for a tire change as I purchased tire warranty My specific tire was not in stock the found one that would work but had to be picked up. I got there at 7 left at 12noon for a tire change More

by vanessa_tovar
Recommend Dealer
No
Employees Worked With
Service
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Mar 20, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 20, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 13, 2026

I don't feel that the recall work was done completely. Invoice states didn't accept codes. Just like the radio sold to me doesn't turn off when the car is turned off. Never purchaseing a jeep, dodge, etc More

by JAWS
Recommend Dealer
No
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Mar 20, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 20, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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