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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

Overview
Reviews
Vehicles
4.3
87 Reviews
Ready to buy a vehicle or come in for a service appointment? Enjoy complimentary snacks, coffee, tea, and wi-fi while you wait!
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8811 IH35 South

San Antonio, TX

78211

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Showing 87 reviews

September 17, 2025

Very fast extremely helpful and I would recommend them and always come back if I had a dodge issue with my vehicle, thank y’all!!! More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
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Sep 17, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lone Star Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 16, 2025

I took my car in due to issues with the battery. I was informed that a diagnostic test on my vehicle would be $220 which was ok. I left my vehicle over the weekend for them to call me on Monday and More

by nicole_julia13
Recommend Dealer
No
Employees Worked With
DJ in service department
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Sep 19, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 16, 2025

Solomon Duenes was a great help. He was not my salesman but still stepped up to assist with all my New jeep questions. Above and beyond went outside to even demonstrate how to remove More

by GENNIERDZ07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ortiz, solomon D.
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Sep 16, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for choosing Lone Star Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2025

I paid to have the handbrake adjusted and they didn't adjust anything. I need my money back or for the work to be done. More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
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Sep 18, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Rogelio, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you.

September 14, 2025

They helped us find what we wanted. We needed a 4x4 to flat tow behind our Motorhome. More

by cfvillar53
Recommend Dealer
Yes
Employees Worked With
Ilijah
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Sep 14, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lone Star Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 11, 2025

Service Advisor Bruno was very friendly and helpful. And took care of my vehicle issue quickly. More

by ljimenez36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
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Sep 11, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lone Star Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 11, 2025

Great people and great customer service. Everything I go thru make sure all my needs are taken care of More

by MIKEGALE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott baker
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Sep 11, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lone Star Chrysler Dodge Jeep Ram.

September 09, 2025

Excellent customer service and friendly atmosphere. David Justin was superb in his service towards me. More

by MSG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Justin
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Sep 09, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2025

Customer service was top tier and everything was fast and easy, Julio was good car salesman More

by 12raul1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Gonzalez
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Sep 05, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Lone Star Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 05, 2025

Sales man Samuel Aguilar was very helpful finding my dream truck he took me on every step I had to take to own my beautiful dodge truck thank you Sam the best truck sales man in Texas More

by CHACONUDO17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Report | Print
Sep 05, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Here at Lone Star Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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