Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

Overview
Reviews
Vehicles
4.4
169 Reviews
Ready to buy a vehicle or come in for a service appointment? Enjoy complimentary snacks, coffee, tea, and wi-fi while you wait!
Contact Dealership

8811 IH35 South

San Antonio, TX

78211

Directions

By Type

Showing 169 reviews

February 20, 2026

I was able to trade in my old truck and got a new Ram 1500 without any issue. It went smoothly. More

by paul88vera
Recommend Dealer
Yes
Employees Worked With
Kenny and Mr. Bacon
Report | Print
Feb 20, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s fantastic to hear your trade-in and new Ram 1500 pickup went so smoothly. Thank you for sharing your experience, and please let us know if there’s anything else we can help you with.

February 20, 2026

Thank you for the great job of diagnosing the problem and repairing it. Mark Harmon is a very good service advisor. He is very approachable and knowledgeable. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Harmon
Report | Print
Feb 20, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating and for letting us handle the diagnosis and repair of your Jeep. We’re glad our service advisor was approachable and knowledgeable throughout the process. We look forward to supporting you on your next visit.

February 16, 2026

Porter not very friendly. Carolina great, friendly and attention to detail. Best appointment ever. Best Chrysler in San Antonio. I have been in 3 different dealerships and thi More

by sagrario.ortega7
Recommend Dealer
Yes
Employees Worked With
Carolina
Report | Print
Feb 16, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Sagrario, Thank you so much for your excellent review! We are so glad that Carolina had the opportunity to work with you, and we are thrilled that you found your experience with us at Lone Star Chrysler Dodge Jeep Ram to be positive. Please don't hesitate to reach out if you need anything else.

February 13, 2026

Great service No Great service Great service and customer service, was inform on repairs God More

by SIMDA78
Recommend Dealer
Yes
Report | Print
Feb 13, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We appreciate you noting how smoothly the service went on your Dodge Charger. It’s great to hear our team kept you informed about all repairs. We look forward to helping with any future maintenance needs.

February 09, 2026

Quality Thank you for your service everything was great, just would be nice of yall reported to carfax More

by Illr210tx
Recommend Dealer
Yes
Employees Worked With
Dj
Report | Print
Feb 09, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear your Jeep Cherokee service went smoothly. We appreciate your suggestion about reporting service history to Carfax and will pass it along to our team. Thank you for sharing your feedback and we look forward to assisting you again.

February 05, 2026

Carolina is friendly, this is my 3 rd time in this dealer and it has been the best. I felt welcome this time and she had attention to detail. More

by sagrario.ortega7
Recommend Dealer
Yes
Employees Worked With
Carolina
Report | Print
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Delighted to know your third visit was the best and that you felt so welcome. We’re glad our team took great care with your Chrysler Pacifica service. We appreciate your continued trust and look forward to helping you again soon.

February 05, 2026

Dealing was a great help he knows exactly what he is doing and knows how to treat customers More

by firefightermedic3
Recommend Dealer
Yes
Employees Worked With
Julian Carrillo
Report | Print
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We’re glad our team provided knowledgeable and attentive service for your Jeep. We look forward to helping you again whenever you need us.

February 05, 2026

Fast and easy Real good and they are exelent and they clean up my truck too More

by JUAN.CASTANEDA73
Recommend Dealer
Yes
Employees Worked With
Don't remember his name But he was real respectful and cordial
Report | Print
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It's great to learn your Ram's service was fast and that we returned your truck spotless. Thanks for highlighting our team's work. We look forward to assisting you again.

February 02, 2026

I was quoted a much higher price in person than what was shown on the dealership website for the same oil change, even after presenting a valid mailed coupon. When I asked for an itemized breakdown to under More

by paleoJ87
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
no one
Report | Print
Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Paleo, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 05, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Paleo, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 29, 2026

In June of 2025 I had an oil change done to my jeep. At the time I paid for a second oil change (paid $120 for the oil change and tire rotation for Jun of 2025 and the next one). So I went back in last More

by IAMLUCKY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Feb 01, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Feb 01, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

1
2
3
4
...
17