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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

Overview
Reviews
Vehicles
4.4
193 Reviews
Ready to buy a vehicle or come in for a service appointment? Enjoy complimentary snacks, coffee, tea, and wi-fi while you wait!
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8811 IH35 South

San Antonio, TX

78211

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Showing 132 service reviews

May 19, 2026

Service was great. Representative at the service desk were friendly and kind and made the wait for my oil change easy peasy. Appreciate all they do keeping my car runni More

by victoriacperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 19, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

It’s great to hear our service desk team provided a smooth oil change experience. We’re glad they kept you informed about your Dodge Charger and helped maintain its performance. Thank you for trusting us and for sharing your positive feedback.

May 19, 2026

Excellent, he took great care of my vehicle and I was in and out quickly. More

by emcswusnret
Recommend Dealer
Yes
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May 19, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. It’s great to hear your Dodge received attentive service and that we could get you in and out quickly. We look forward to assisting you again.

May 18, 2026

My car did not want to move out of park after they brought it to the front. They told me they only did the PCM but on the recall it said it needed the PCM & the TCM so I'm confused as to what they did More

by kinggutierrez86
Recommend Dealer
No
Employees Worked With
Andy and another male...
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May 16, 2026

Awesome Scott was Awesome and he really, really, really, really, really took care of me and my vehicle. More

by emcswusnret
Recommend Dealer
Yes
Employees Worked With
Scott Baker
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May 16, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re delighted our team took such great care of you and your Dodge Durango. Thank you for the five-star review and for trusting us with your service needs.

May 14, 2026

Quick and simple to arrange the service. I got a call to say the car was ready, which is unusual as I'm normally having to call and ask if the car is ready More

by heath.sunderland
Recommend Dealer
Yes
Employees Worked With
Front desk service team. All really nice people
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May 14, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re glad arranging service for your Chevrolet Equinox was quick and that our team let you know when it was ready. It’s great to hear we could make the process smoother than your usual experience. Thanks for sharing!

May 12, 2026

Excellent no long wait told me everything I needed to know friendly staff and trust taking my vehicle to you More

by kimtenorio05
Recommend Dealer
Yes
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May 13, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re thrilled to receive your five-star review. Our team is glad the service was prompt and the updates on your Jeep Grand Cherokee were clear. Your trust means a lot and we look forward to assisting you again.

May 12, 2026

My the sevice representative was very patient and professional. My truck was serviced quick and completely .I will be using this dealership again. More

by CharlieChetwood69
Recommend Dealer
Yes
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May 13, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re delighted our team was patient and professional and that your Ram received prompt, thorough service. We appreciate your trust and look forward to your next visit.

May 11, 2026

They lied they say something they go back on they words they empty the gas tank they counted put some gas to get home. More

by Osobear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember it was a girl
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May 15, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 08, 2026

Awesome, just awesome Nice wedding area, snacks water while you wait and it was pretty fast More

by eddie2016rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 08, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

We’re delighted by your five-star review. It’s great to hear the waiting area and refreshments kept you comfortable and that service on your Jeep was swift. We look forward to welcoming you back soon.

May 07, 2026

I was extremely impressed with the customer service team and technician that worked on my truck. Scott kept me informed and has great customer service. I know where I’ll be taking my vehicle if anything com More

by dgarza461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 07, 2026 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for noticing how our service team and technician kept you informed during your Ram 3500 visit. We appreciate your trust and look forward to caring for your truck again when you need us.

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