Long Beach BMW

Terrible experience, the most bizarre dealership experience of my life. Would not recommend to anyone. experience of my life. Would not recommend to anyone. More

I ordered a new I4, Daniel helped me out and was very helpful. The paperwork was a breeze. I had a very pleasant experience. Thank you Daniel. helpful. The paperwork was a breeze. I had a very pleasant experience. Thank you Daniel. More

My needs and wants were heard and met. They know what customer service means. Salesperson Alan was as good as anyone can serve. He made the experience as positive as it could be. They know what customer service means. Salesperson Alan was as good as anyone can serve. He made the experience as positive as it could be. More

I had an app with Pik Lee I went there earlier therefore, Robert Behr took care of me and I was glad he was the one I worked with instead of the previous sales man. I went for a test drive and Robert was ver Robert Behr took care of me and I was glad he was the one I worked with instead of the previous sales man. I went for a test drive and Robert was very knowledgeable about all the facts of the car. His friendly and professional demeanor are rare in the car world. Robert Behr receive my highest recommendation More

I had an appointment with Pik Lee I went there earlier therefore, Robert Behr took care of me and I was so glad he was the one I worked with instead of the previous sales man. I went for a test drive he w therefore, Robert Behr took care of me and I was so glad he was the one I worked with instead of the previous sales man. I went for a test drive he was very knowledgeable about all the facts of the car. His friendly and professional demeanor are rare in the car world. Robert Behr receive my highest recommendation. More

Amazing service Salesperson Mangers Everything was perfect. I will send my friends. Thank you for everything perfect. I will send my friends. Thank you for everything More

I was trying to buy a X1 on 9/22/22 the associate Pik Lee helped me and I was told the windshield of the car I liked was being replaced so he showed me another similar car to the one I liked at the sa Lee helped me and I was told the windshield of the car I liked was being replaced so he showed me another similar car to the one I liked at the same time I asked for an appraisal on my car. Anyway I sent an email to Pik telling him I was coming on Sunday but I could not make it. The sales manager (Michael) called me I left a couple of messages and also sent couple of emails to Pik Lee never heard from both of them. Very disappointed with their customer service. More

Great service great people, The price was right, they treated me awesome, they met all my knees and answered all my questions treated me awesome, they met all my knees and answered all my questions More

I sHowed up to the dealership at my scheduled appt. time for JUST a oil change. A nice man took my car key and told me Mr. Domondon was busy with a customer and I can wait inside until he is done and wi time for JUST a oil change. A nice man took my car key and told me Mr. Domondon was busy with a customer and I can wait inside until he is done and will come a get me he is finished. I waited 30 minutes and then went outside to find Mr. Domondon. He had several car fobs and asked what one was mine. Then he said my 2018 with 22,000.miles warranty expired and he did not have time for my car to be serviced. I has bought 2 BMW’s from this dealership and has pretty good service. This was the worst and will not be back. I also encourage most people to NEVER go to this dealership to buy a very expensive car. Ms. Howell More

1. Professional: knew technical details of car and answered finance questions. 2. Nice facilities and service. Plenty of spots to sit and relax.” 3. Purchasing e experience was super smooth answered finance questions. 2. Nice facilities and service. Plenty of spots to sit and relax.” 3. Purchasing e experience was super smooth More